United StatesOur mobile app is designed with a tablet-first approach and unified look across all devices. As always, you can: • Pay bills • Transfer funds • Check balances and account history • Send and view secure messages New features include: • Improved performance • Security Enhancements
What’s the point of having the app?!
It has not been working for a significant amount of time, and it’s a very difficult inconvenience to users like me who need to use mobile banking
United StatesLinked accounts don’t update
I have two accounts; my own, and then one with my husband. I linked my joint account with my personal account. When we change the password on the joint account, the joint account does not show updates within my personal account. There’s no option to unlink the accounts so that I can re-link them and get the updates. Also, it allowed me to accidentally link the same account to itself. That should not happen.
United StatesI'm done being quiet
This is quite possibly the most pathetically, incompetent, ineffective and essentially useless "banking" app. Three bank itself is decent. The fact that this app refuses to ever give an accurate account statement is ridiculous. The only point I have this app is to keep track of my checking account and this garbage can't even do the one thing it's supposed to. Whoever is the developer should not only be fired, but should have never been hired in the first place. I'd say it's laughably pathetic, but that would require me to push through my frustrations and smile. I hate this app and can't wait to leave this bank.
United States24 hour customer service support
They have no twenty four hour customer service representative that can help. The automated system says to wait until business hours are open. Well I'm glad it's not the weekend. I can't check my balance or unlock my ID and I'm putting the right account in.
United StatesInoperable
It’s been two weeks and the no longer opens after login. PLEASE FIX THIS ISSUE.
United StatesSlow and buggy
Much like the app, Robins Financial is very very slow at processing requests. If you need a new debit card it will take WEEKS to receive one. The lack of convenience makes for profit banks nearly seem worth it. You cannot expect people to go nearly a month without a debit card. Both app and company are disappointing.
United StatesWhere is Deposit a Check Drop-down?
This version of the RFCU app does not have the drop-down for depositing a check. Live out of state, so Not Happy customers right now.
United States
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