RCB Bank's mobile banking app is a money management tool in the palm of your hand. Our app allows you to access your accounts using your existing RCB Bank Online Banking username and password. You can view your account balances, transfer money, setup text and email alerts, find the nearest ATM, ITM or bank location, plus so much more!
NOT Real Time
This app is OK except that they just send you a text 3 times a day rather than giving you real time notifications. The notification they do send has no useable information so it is basically just a reminder to get on and check your account. The notifications just say you have so many pending items and so many posted. Yet, this rarely matches what your account says. They want you to use your debit card but won’t give you real time notifications so you can watch for fraud. This is extremely irritating and has me just about ready to change banks. Their old software gave you real time notifications. I don’t understand why they ever changed and why they can’t fix this one. My suggestion is use a different bank!!!
Wild restrictions on access to your own money
If you like being unable to transfer money between internal accounts after 7 pm, on weekends, holidays, or when the app just doesn’t work then this is for you! The inconvenience is unbelievable. The sad thing is that the app used to be a joy to use especially if the physical branches were closed, now the app alone makes me & my mom want to change banks entirely.
Once in the app, it stays on Link Account
Once I open the app, I want to get to my joint checking account. The app automatically shifts to link account and will not let me go into my checking account and stays on link account. This is so frustrating because all I’m trying to do is see transactions in my joint checking account. Sometimes I can go into transfer funds and then go back into accounts to get to my checking account but that doesn’t always work. I just get so frustrated when something so simple doesn’t work. I do not recommend this app.
E doc
You got to try downloading e doc about 4 time before it download. Every time they do a update it get worse.
👎
The app doesn’t need to take a holiday. Let me move my money so I don’t get stranded without gas
Worst bank app ever
I’m closing my account. Using mobile bill pay you can’t see if the business you paid through actually got paid as there’s no check image. They debit your account immediately so you really don’t know. If you ask customer service they ask if you paid by debit or check😤 I couldn’t make a remote deposit until that function was enabled. After they said it was enabled it doesn’t work and gives an error message they can’t figure out. I use 2 other bank apps and two others for credit cards without any issues whatsoever. I’m done.
Poor app
This app has required a lot of interaction with support. Very frustrating when I rely on this app to pay bills while out of town. I’ve been a longtime customer of this bank with zero complaints but this app will eventually cause me to change banks.
Updates and bug fixes.
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