United StatesEasily and securely access your Prepaid Expense Card or DirectCheck card account anytime, anywhere all from your phone. The Prepaid by Commerce Bank app is free to download and makes it easy for you to manage your Prepaid Expense Card and DirectCheck cards on the go! Once you have created a new username and secure passcode for logging on, you will have access to: • View balances and transaction history • Set up transaction alerts via email, text or push notifications • Submit travel plans • Find ATM locations • Easily push card information to Apple Pay • Turn card on/off with Card Controls (DirectCheck only) • Set dollar limits for purchases (DirectCheck only)
Can NEVER log in
This app is beyond frustrating. I can never log in and haven’t been able to for a year. Whenever I click “forgot my password”, it says it has sent me an email, yet I doesn’t send me anything. I have tried this probably 50 times, and I know my correct email because they send me emails! I have called customer service to try and solve this, but they haven't helped. It’s so frustrating, and I know my friends have also had similar issues.
United Statesone star
randomly says i’m not able to log in anymore 🙁i can’t check my balance
United StatesThis App is busted
I’ve never had worse experience with Banking than with Commerce. I’m taking my business elsewhere.
United StatesUnable to register
This app is pitiful I cannot get registered and it keep saying that security information is incorrect
United StatesCant login
Can never login. Always get an error message but am able to login on my computer so I know it is the app and not my login info.
United StatesHorrible
It doesn’t accept your username and password. Then when you try to reset your password it’s limited on the number of characters you can submit for your email.
United StatesLog in problem
I have an account and I can’t log in on the app for more than 2 weeks now. Please do something. Thanks!
United States
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