Welcome to the money transfer service your loved ones deserve. Born in Africa, built for you! Send money from Europe, the UK and the US to Kenya, Tanzania, Uganda, Rwanda, Nigeria, Senegal, Cameroon and Côte d'Ivoire. More countries are coming. Compare rates - Compare the latest rates in the app before you send. Ensuring you get amazing rates every time you send money home. Buy goods and pay bills with NALA - You can now Lipa na Mpesa and pay bills in Kenya directly from your app* *Only available to Kenya Send money in seconds - 95% of transactions payout instantly to all major mobile money wallets. We've also made it easy to make repeat transfers. We keep it simple - No hidden fees. Just great rates you can trust. Transparency throughout - We'll share real-time updates so you know your money has arrived safely with a detailed view of where your money is each step of the way. Safe and secure - We use bank-grade fraud detection and encryption to keep your money safe. Bye-bye, hidden fees, Ungana Nasi! Join a community of thousands and send your first payment with NALA today.
❤️❤️
Great app
The Best App Ever 🤩
I've used 4 Mobile Money transfer Apps and I can testify that NALA is the best among all 4 Apps that I've used…. Long Live NALA‼️🥳
Awesome
I love Nala, best rate with good speed.
Verifying Account
My question is why do you need SSN number to verify my account? Why not have other options like ID. Your completion like Sendwave and WorldRemit offers different options for their customers why not offer the same? Identify theft is a real thing and most people are insecure about their SSN so they wouldn’t want to just put in any money transfer organization like yours. All I’m requesting is can you add more options on verifying accounts. NALA offers the best rates out there but most people get turned away when it comes to give out the SSN thinking that this company is scamming. @ Benjamin Fernandes, naomba ufanye mabadiriko hayo. Asante sana.
Do Not Use for CFA (XOF) Transfers
I’ve been using Nala for a while to send USD to Kenyan Shillings and Rwandan Francs, and have never had an issue. They recently enabled transfers from USD to CFA (XOF) and it’s a disaster. Do not use this app if you want to transfer to that currency. I was double charged for a large transaction and both failed to be converted to CFA (XOF) from USD. When I reached out to customer service, they told me a refund could take up to 28 days. I don’t understand how you can take almost $2,000 from a customer for a service you didn’t provide and then hold funds for an entire month. I had to open a formal complaint through my bank to charge back the funds into my account. This was a horrible user experience and felt scammy on Nala’s part. I can no longer recommend this app. Do not use.
A kind advice: do not download!
I tried using Nala and the first transaction failed. I am still waiting to get refunded. Worst thing is that the customer care isn’t responding. A word is enough for the wise!
Do not use this Service
Do not use this app to send money anywhere for now. They took my money and refused to pay out the money to the recipient in Africa. The transaction was supposed to clear on April 26, 2024. It has been 4 days now. The app kept showing delayed. No live representative to talk to. You can only chat them through the app.
What's New? - Payment Reminders. You can now schedule reminders for future payments. Never miss a family birthday or special occasion again. What's Improved? - A new and improved landing page when you open the NALA app.
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