With NAB’s Mobile Banking app, managing your money has never been easier. Download NAB’s app today and register your account to check balances, make secure payments, transfer money, view statements and more all from the palm of your hand. Choose how you access your app, whether by fingerprint or facial recognition, or by passcode and password. Make secure payments instantly: • Make fast instant payments or schedule future payments within the app. • Share or save your payment receipts for your personal record. •View transaction and merchant details from NAB debit or credit card purchases. • Share your BSB and account details or create a PayID to quickly and easily receive payments. • Save your regular payees and billers. Manage your transactions from one place: • Store digital smart receipts for tax or warranty purposes. • Make payments with Apple Pay or tap to pay on compatible devices. • Receive notifications when you use your card, or money arrives in your account. • Quickly send and approve payments. • Scan and deposit cheques. • Send international payments to over a hundred countries around the globe. Mange lost or stolen cards and order a replacement: • Lost, stolen or damaged card? You can temporarily block or unblock your card, permanently block and order a new card, or replace a damaged card instantly. • Get a detailed breakdown of your repayment options. • Activate your new card or change your PIN at any time. • Control where and how you use your Visa credit and debit cards, such as for online transactions or overseas card use. Banking and loan management tools to help you every day: • Create a savings goal and track your progress. • Track your spending and visualise where your money is going by category or merchant. • Set up a quick balance widget to see your account balances without logging in. • Download up to 2 years of statements, or create Proof of Balance, Interim or Interest statements. • Manage your Home Loan’s scheduled payments, add or change your offset account, or get an estimated property valuation. • Rollover your Term Deposit when it matures. • Open an additional banking or savings account in minutes. • Manage profiles for shared bank accounts and business accounts. • Get extra support from NAB help, chat to a banker or send us your feedback. Please note: You’ll be asked to provide permission for the app to access your device and app history, which allows the app to protect your mobile device against banking cybercrime. Giving the app these permissions will keep your accounts safe and ensure the app works the way it was designed.
Cust serv
Impossible to close accounts not opened!
Poor app and online service
I am currently overseas for work and had to buy a new phone. I logged into the app and because it’s a new phone sent a code to my Australian phone number which I don’t have here. Went the the chat line and just couldn’t get through to speak to a human. Like most AI products it just goes in circles. BTW, with limited ability to call Australian numbers maybe you should get a toll free number, you gouge millions out of Australians as it is, maybe try being helpful to customers
Messaging
I find the new messaging system impossible to get an answer from. The automated information is ridiculous to get around.
Poor service
NAB in general provides a poor service from a local and global standpoint. The site design is inadequate and the level of communication from NAB is very poor. They take extended periods of time to answer the phone then shift the caller from one department to the next, even for simple tasks. NAB finds it difficult to send emails, that are related to important matters, or make calls to customers on time and on schedule. When I compare my experience with other banks I have business with NAB is by far the lowest performing institution I have ever dealt with.
Not user friendly
NAB App is not that user-friendly. It does not allow you to change information on the fly, including bank credit card transactions amount limits, etc. as a lot of other banking apps. You need to investigate the commonwealth bank app.
Our latest update brings some security and general performance improvements. Misplaced your card? You can easily put a temporary block on your cards while you have good search behind the couch.
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