United StatesIntroducing the NEW Metrobank App (2022 version), the official Metrobank mobile banking platform. Sleek, new visuals Check out the app’s fresh look and feel, available in both light and dark mode. Customizable Customize your dashboard so that you see everything you need at a single glance. New features On top of the app's must-have features, you can now do more with just a few taps: - Send money using your credit card via PayNow - Pay bills using your credit or prepaid card - Get cash installment via Cash2Go - Move your balance from other credit cards with Balance Transfer - Convert purchases to installments with Balance Conversion - Activate your new Metrobank credit card - Report and deactivate lost credit card Coming soon There’s more to be excited about. Metrobank is working on bringing these features to the app soon: - Pay via QR - Lock / unlock your credit and debit cards - Get your own virtual credit card - Open a deposit account - Make a time deposit placement - Manage your Unit Investment Trust Fund (UITF) placements - Update your contact information Download the NEW Metrobank App now and enjoy a seamless online banking experience anytime, anywhere.
Error in logging in
I got this new app and at first i was able to logged in and when i click the account button there’s an error in the system. I tried several times because i need to transfer money online ASAP. It doesn’t make sense why it keeps making me back to logging in. What should i do with this app? 😩😫😩😫
United StatesApp Closed on Cardless Withdrawal
When clicking Cardless Withdrawal, the app automatically closes.
United StatesWon’t send OTP
App itself and now the website as well won’t send OTP, almost two weeks now. How come there’s no report in your system being affected with this issue? I’ve file two report already about it. And upto now I am not still receiving any OTP.
United StatesWon't send OTP
I had to send a large amount of money to my cousin but I wanted to try sending a small amount first just to make sure everything‘s in order. The transfer went very smoothly. The next day I tried to send the full amount, however, the app won’t send the OTP password to my phone. I tried several times and never had success. I emailed customer service who told me that there was nothing wrong on their end, I am in the US and a lot of apps here use OTP, and not a single one ever had issues. Metrobank needs to step up their game and make sure their app features work before implementing it. Such a huge inconvenience. I’m seriously considering changing banks.
United StatesNot receiving OTP
I was able to successfully update my registered mobile number to my international number and everything is going okay until one day, I didn’t receive the OTP. I’ve been trying every day but the problem persists and I’m not sure why it stopped sending the OTP to my new number. It’s also not being sent to my old number so I’m not sure where it’s going. It’s frustrating that I can’t send money to my family. I tried calling the customer support but it’s also asking for an OTP before I can talk to someone. That doesn’t make sense because that is my problem that I am trying to resolve. Now, I don’t know what to do anymore.
United StatesAlways failed giving OTP?
Why it so hard for your apps ang bank browser to login in metrobank online account??? Why it must be hard for us to see our savings ? Do something its a long time problem in your apps and browser then if tried multiple times then we get temporary block and need to go back tomorrow for another try ! LOL ITS REALLY HAPPENING TO ME NOW .. i can't even receive OTP from my registered number it was okay but yesterday and today is the most terrible happenings to me right now i cant even access my bank when im badly needed !
United StatesHorrible App
The app is always bugging and lagging, very unprofessional for a bank of this scale to have such a horrible app.
United States
This version includes an enhancement to the user interface, allowing users to directly view their dashboard upon login.
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