United StatesFive Star CU is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances. Here’s what else you can do with Five Star CU: Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks. Set up alerts so you know when your balance drops below a certain amount Make payments, whether you’re paying a company or a friend Transfer money between your accounts Deposit checks in a snap by taking a picture of the front and back Reorder your debit card or turn it off if you’ve misplaced it View and save your monthly statements Find branches and ATMs near you Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices. To use the Five Star CU app, you must be enrolled as a Five Star CU Internet Banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.
Card management
Why did they remove the lock/unlock card feature from the mobile app? Such an inconvenience.
United StatesWill not update on phone.
I’ve had my banking on my iPhone for some time, now with the newest update. I’m told I’ll have to get upgraded to newer phone. I refuse to buy a $1000.00 phone to get my banking information.
United StatesBest Bank around
I have tried almost all banks until I found Five Stars Credit Union and I have about 5 years banking with them and I recommend it 100%
United StatesLove the app
I love this app. It’s easy to use and understand. However, I have been trying to e deposit a check all day and the camera isn’t showing when I do it. This is the first time I’ve ever had an issue with this.
United States. I really regret I have CDs with 5 Star
I really regret having my CDs tied up with Five Star. I waited 55 minutes to talk to customer service. I could not change or leave even leave instructions not to renew the CDs. Have to wait for the 10 day window. Can’t imagine having to wait this long again to speak to the customer service to cancel the auto renew on several. It’s almost like the central office staff really enjoys aggravating their customers. In contrast, their local staff is great. Navy Federal had this option on their web site so I was able to have several choices to change what I wished to do with my mature CDs at any time. I don’t remember being asked when I bought these if there were any options. My fault. Hope this helps others not to tie up their money this way when there are plenty of other Banks that give you a choice in case your can’t make the 10 day window and be stuck with the interest rate the bank chooses. This is a rule that only benefits this type of bank. It should be illegal for banks to make the decision for their customers since they could choose a much lower rate than the owner wishes. James
United StatesHappy customer
Great Credit Union
United StatesLove The Mobile App
I love the mobile app. It’s very user friendly.
United States
Version 3.11.4 • Bug fixes and performance improvements
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