EASY BANKING ON THE GO! Bank easier with the First Citizens Mobile app! Download the app today and enjoy the convenience of banking securely from your mobile device anytime, anywhere! Using the First Citizens Mobile App, you can: View real-time account balances, inclusive of your Credit Card balances and other recent transactions. Easily pay your utility bills and Credit Card Transfer funds to other First Citizens accounts and other banks Schedule payment transfers to First Citizens accounts and other banks Locate a First Citizens Branch or ATM nearest to you. Request assistance through our support portal To successfully enrol for the Mobile App, you must be registered for First Citizens Online Banking. If you do not have Online Banking and wish to register, visit our website at https://www.firstcitizensgroup.com/tt/online-banking-registration-3/ to sign-up.
Non-functional
App doesn’t proceed to final stage when transferring between accounts.
Unusable
Can you make the app so that it can work on the iPhone 12 mini , everytime I punch in my cif # and go to the next step the screen turns white and “proceed “ ends up at the top right of my screen
Do not download
The app is not yet working to its full potential. Simply use online banking
The app malfunction
When I saw the app I thought yes!! finally!Trinidad copy something good from America;but when I try logging in I reach a certain point then it takes me right back to square one, before I could’ve view my account on Google now the app nor Google is letting me view my account I can’t imagine going to the bank joining a long, long line for nothing because they themselves may not even be able to help as usual. Oh, what a bummer.
Crashing
Everytime I try to search a payee to transfer money to, the app crashes. What’s the point in having a feature where you can transfer money and it doesn’t work?
New app
This app is totally user unfriendly. They’re sending me a code and NOWHERE to enter it. Now I can’t even get in to the old app.
Great improvements
App was ok before but was missing a few key features. Now that they’ve added the biometrics for login and the summary for credit card transactions it’s almost perfect. Only thing you can’t do is transfer between your FCB accounts (if you have multiple).
- Minor bug fixes and improved app performance
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