United StatesEasily access your Dollar Bank accounts on the go with the free Dollar Bank Mobile App! Our mobile app features include: Secure access to your accounts 24/7 to view up-to-date activity and balances. Deposit checks anytime, anywhere with Mobile Deposit. Quick Balance – View account balances without logging in. Easily transfer money between your Dollar Bank accounts and to/from your external bank accounts. Add billers and pay bills online with Online Bill Pay. Quick access to pay your Dollar Bank mortgage, credit card or loan. Send money with Zelle®. Find a nearby Dollar Bank office or surcharge-free ATM. Biometrics (Touch/Face ID) – Option for secure easy login, without having to enter your password every time. View full check images.
Some issues!
Some months back whatever updates were implemented with the iOS apps deposit photo taking, has rendered it useless for mobile deposits. The screen photo button appears in the middle of the box frame when you go to take the picture and won’t activate the camera shot.
United StatesUseless
Can’t use anymore. “Jailbroken” error message… what a waste!
United StatesTOTAL FRUSTRATION
I have been a Dollar Bank customer for many years. The Dollar Bank has become almost a daily check in for me. Up until about 3 weeks ago that is. For some crazy reason the app will simply completely stop working and block me from checking my account activity. I cannot even log in. I have tried deleting and re-downloading which allows it to work for a day or two then stops working again. I have tried calling Dollar Bank and trouble shooting but when I try to log in from a computer the online banking works fine. Why did it just stop working?
United StatesNeeds Landscape Mode for iPad
Please update to allow for landscape mode to use in iPad
United StatesCan’t access my credit account
For over a year after setting up my credit card account with their app, I’m still not able to access it. Contacted the help desk and costumer service by both phone and email and was told that a rep would be contacting me soon. As of this review I have yet to receive any assistance with my complaint. I have had my credit card with Dollar Bank for over ten years and have never had any issues with the bank until I started using their online banking app…however, customer service failed me on this.
United StatesFrustrated
Upon opening the app for the first time it says it doesn’t support rooted or jailbroken devices…..ummmm what??? My phone is NOT jailbroken.
United StatesLock Screen
Why doesn’t the Lock Screen symbol appear on the banking app? Is this mobile app secure without the loc symbol? Not comfortable using the mobile app without it.
United States
* View your full account number when you need it – just visit your account Details and touch "Show Full Account Number" * Access Zelle® directly from the bottom navigation bar * Let us know of upcoming travel or request a loan payoff amount within the mobile app
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