With DBS IDEAL Mobile you can 1. Use your mobile device as the security token 2. Use the comprehensive Dashboard as a launch pad for all your banking activities 3. Stay on top of your account balance, fixed deposit, loan, cheque status and FX contracts easily 4. Make quick and secure payments from your fingertips 5. Approve payments wherever you are, whenever you need. 6. Book FX contracts Discover the freedom and flexibility of banking on the go on your (iPhone/iPad) device now. Note: All services may not be available in your country
Slow, keeps forgetting my ID
The app is slow, it makes my iPhone 12 Pro hot while running, has a keyboard with massive delay and most annoying of all, every 2-3 days it forgets my username and password. With the latest update, I need to log back in, rurn on the Face ID sign in (which triggers a flood of emails from DBS). Then a couple of days later I have to do this again! :(
Ideal .. attempting to place a fixed deposit
I get a “generic error” and have been unable to place a deposit. I reported it over 1 MONTH AGO and have no progress on fixing it. If you are going to stop have account reps and forcing customers to use IDEAL the you are responsible to make IDEAL work . Sad . Not the “ best bank”.
Need to jot down challenge - too long to remember
SMS Message takes too long to come Dont really understand how to approve. Worst UX ever
Just awful
The app is buggy and instructions for finding simple things like eStatements are unclear and ineffective. I will be moving my money somewhere else and encourage you to do so, too.
New Interface Not Good
New interface/redesigned app has more clicks, is more confusing, and contains less relevant info. I can’t find one thing I like about it.
Approval
Easy to use
Excelent
Good job
What's new in this update? Peek Balance – you can now quickly glance at your account balance and recent transactions with a simple tap without logging in! To use this feature, go to ‘Profile & Settings’ on your mobile app and enable it for your preferred account.
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