Manage your account • Log in securely and quickly with biometrics* • Secure transactions through multi-factor authentication and device binding • Keep up with your credit card/Ready Credit and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login • Discover personalised offers and upgrades • Temporarily block and unblock in case you Citi card is misplaced • View your accounts neatly grouped by category and easily track what you save, spend and invest • See your investments at a glance and have investment options at your fingertips • Stay updated with latest offers and service updates with App notifications Make payments and transfers • You can now conveniently copy your IBAN directly from the mobile app and share for seamless transactions and transfers • Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program • Activate Citibank Global Wallet in one tap and exchange foreign currencies instantly • Easily access all your credit card offers and discover how you can take advantage of Citi privileges • Use Citi PayAll to earn Citi Miles or Citi Reward Points when you pay for rent, education, maintenance fees, travel packages and events with your Citi credit card. Fees are applicable • Use your Citi Points or Miles to offset purchases made on your Citi Credit Card • Transfer money between your foreign currency accounts, place FX orders and price alerts • Enhanced look and feel for manage payee and Utility bill payment feature • You can now seamlessly setup and manage your investments via the Citi Mobile® App Need help? • Our smart FAQs section intuitively predicts what you’re looking for as you type If you have any feedback, we’d love to hear from you. Your feedback is important as it helps us improve the mobile banking experience. Send us an email at [email protected] Citibank full disclaimers, terms and conditions apply to individual products and banking services. For more details, please visit www.citibank.ae The use of this Citi mobile app is for the customers of Citibank, N.A., UAE only. Content provided via this Citibank UAE app is not specifically created for any territory other than where Citibank, N.A., UAE operates/is licensed to operate. * Please note that biometric authentication methods like fingerprint or facial recognition technology are proprietary to third parties and if you choose to use these methods, you need to do so in accordance with such third parties’ terms and conditions.
Real customer experience focus
Thank you for making this easy for your customers or this one. I got a new phone and it’s ridiculous how obsessed some banks can become about “security” that they neglect customer experience, I have an example won’t name the bank they’re asking me to upload a 1 min. video of me talking!!! Now think of the potential ways this can be used by internal staff let alone if there’s another data leak somewhere. Not this app. Just asked few reasonable questions knowing there are other checks and balances along the process to maintain security it was a breeze. Thank you for leading and being an example and not following the “fashion”
United StatesApple Pay broken
Apple Pay provisioning completely broken and removed from the app. CS also clueless. Embarrassing and such poor service. Also why can I not lock/unlock or reset the pin for my supplementary cards ?
United StatesBad App
Bad App, slow on login, timeout on face detection, bad design, completely not friendly, this bank considered to be amongst the elite banks world wide.. they carry the worse FinTech ever, worse app and worse service ever. I don’t recommend you bank with Citi at all.
United StatesUseless
Cant do anything right in this app. Totally inefficient and confusing. Not user friendly at all. Basically a useless waste of time!
United StatesNo option to make a credit card payment
This is a pretty useless app with no straightforward way to make a credit card payment. There is all sorts of useless capabilities on the app though. Not to mention, their customer service is absurd.
United StatesTransaction notifications
Bring back the notifications for credit card transactions. Why was that removed ? Add option to generate OTP for card transactions via the app. Also why can I not lock/unlock or reset the pin for my supplementary cards ?
United StatesA lot of common sense missing
If I have chosen to pay my credit card why do you also have to ask me for the purpose of payment once I say how much?
United States
• Bug fixes
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