United StatesBank with Citi Mobile® App – the easiest and quickest way to manage your finances with Citi. We’re constantly improving our mobile experience to offer you a more personalised, easy and intuitive banking experience that keeps you on top of your finances. Manage your account • Log in securely and quickly with biometrics* • Keep up with your credit card/Ready Credit and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login • Discover personalised offers, notifications and upgrades • View your accounts neatly grouped by category and easily track what you save, spend and invest • See your investments at a glance and have investment options at your fingertips Make payments and transfers • Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program • Activate Citibank Global Wallet in one tap and exchange foreign currencies instantly • Add your Citi Credit Card directly to Apple Pay via Citi Mobile® App and enjoy fast and easy payments • Easily access all your credit card offers and discover how you can take advantage of Citi privileges • Convert your available credit limit from your Citi Credit Card/Citibank Ready Credit Account into Citi Quick Cash - A personal instalment loan payable in your monthly Citi Credit Card or Citibank Ready Credit statement. • Use Citi PayAll to earn Citi Miles or Citi Reward Points when you pay your rent, education expenses, taxes, electricity bills and condominium management fees with your Citi credit card. Fees are applicable. • Use your Citi Points or Miles to offset purchases made on your Citi Credit Card Need help? • Our smart FAQs intuitively predicts what you’re looking for as you type If you have any feedback, we’d love to hear from you. Your feedback is important as it helps us improve the mobile banking experience. Send us an email at [email protected] Citibank full disclaimers, terms and conditions apply to individual products and banking services. For more details, please visit www.citibank.com.sg The use of this Citibank SG Mobile app is for the customers of Citibank Singapore Limited only. Content provided via this Citibank SG Mobile App is not specifically created for any territory other than where Citibank Singapore Limited operates/is licensed to operate. * Please note that biometric authentication methods like Touch ID™ or facial recognition technology are proprietary to third parties and if you choose to use these methods, you need to do so in accordance with such third parties’ terms and conditions. Deposit Insurance Scheme: Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. For more information, please visit www.sdic.org.sg.
UI does not allow user to submit a chargeback
Had several unauthorized transactions lately due to Citibank’s own credit card leak. Tried to submit a chargeback on the app but it doesn’t now allow me to agree with the terms and conditions of the chargeback process. Tried using the website and the UI is even worse. Called the hotline and waited for more than 1 hour before giving up. Terrible experience.
United StatesAvoid Citibank.
Avoid this app. Before when you had transactions to carry out, they would send you OTP which made purchases seamless, you were able to carry out transactions with no issues. Now with using the app to approve transactions for example topping up NETs card, often times the app is not available due to maintenance. It becomes very frustrating to carry out transactions because maintenance happens during peak Singapore hours. Go with a local Singapore bank and credit card.
United StatesOne of the worst
This app is easily one of the worst from a usability perspective. The list of stupid design points is endless. One simple example you need to have a complex password, great no problem. I use a password generator to ensure I get a high entropy password BUT I can't paste that password into the field in the app as a result I create a password that just meets the criteria but is far less secure than the one created by my password manager. The list goes on and on. I'm cancelling my account.
United States
More payment categories now available in Citi PayAll You can now make payment in more categories, such as ‘Town Council’ and ‘Medical Services and Bills’. New and improved 'Settings and more' page You can now view a wide list of functions from our 'Settings and more' page. Create your own list of favorites, easily access functions by typing in the search bar, and find out what's new in the Citi Mobile® App.
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