United StatesThe Rady Shell at Jacobs Park app is the easiest way to keep up with events at San Diego's brand new world-class outdoor performance venue, The Shell. Now you have access to purchase the San Diego Symphony's concerts as well as other events and performances happening at The Shell at anytime, anywhere. This is a free application. * CONCERT EVENTS Browse upcoming concert events at The Rady Shell at Jacobs Park, including San Diego Symphony concerts and high-profile rental events. Get complete performance information including venue, dates, repertoire, artists. Leave your paper ticket at home - the app has your ticket barcode ready for easy entry! * AT THE EVENT Access all of The Shell's amenities, including food and drink options, parking information, rideshare access, security guidelines, finding your seat and more! * PARK EVENTS Learn what public events or programs are happening at Jacobs Park on any day of the week. The San Diego Symphony's Shell app is powered by InstantEncore.
Reset does not delete data
I logout and select reset in settings. Can still view tickets even though reset states all app data will be deleted. Would be nice to add tickets to apple wallet. No way to provide app feedback in app.
United StatesFood ordering component
The Shell app works fine - but the food ordering function within it, which requires an entire separate set of credentials, is a nightmare. Tried preordering food for my Marina table about 10 times, without success. I would establish an account, and then for some unknown reason the payment wouldn’t process and it would kick me off. Then I’d try logging back in and it would not recognise my credentials- as if I had never registered. Went through the process multiple times and gave up. I’ll eat elsewhere before the concert.
United StatesLooks awesome - isn’t.
Bought tix. Mobile delivery option was auto selected. Went with it…this’ll be easier, right? Nope. Immediately after setting up account the app didn’t recognize my username or password. Tried to reset multiple times. Never received the email. Finally, after abojt 3rd or 5”4th attempt, got a “please call us to retrieve your tickets” notification. Don’t waste your time. Get your tickets literally ANY other way, even if it means driving somewhere to do so. At least you’ll be able to accurately plan for the amount of time you’ll have to invest simply to get your tix. Final note - having had these issues, don’t think I’d trust the app to store/retrieve my fix on concert day. Brutal experience.
United StatesIt does work but geeZ
Just downloaded the app. It worked first try for me. Lots of bad reviews so I was hesitant. I do think it’s a waste of my time. Just send me the ticket in the email I provided. I’m the one paying. Make it easy for me. Deleting the app after the concert for sure. Low key bro.
United Statesuseless.
literally no purpose to the app. anything you click on redirects you to the actual website so why not just let me access things through the website… like every other concert vendor ever.
United StatesTickets didn’t show up in the app after logging in
Tickets should be emailed as a scannable barcode like literally everyone else does. They force you to download this app and the tickets were not even there. I had to wait in line to have mine printed at the venue.
United StatesApp Upgrade
It is a disaster! My season tickets have been wiped out! Unnecessary stress and waste of time
United States
Behind the scenes bug fixes and improvements.
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