See showtimes, buy tickets, earn rewards!
Bad first impression
I downloaded the app and created an account. Used Apple’s suggested secure password, but the app doesn’t support the keychain API (or doesn’t do it correctly) so my password wasn’t saved. When I try do do anything in the app it either errors, or redirects to the website in the system browser. Why make an app when you keep shifting the user experience to the website? It also asks up front what theater(s) you prefer, but every time you go to buy tickets it once again makes you go through the entire list of theaters. Really needs work. I have yet to be able to successfully buy a ticket using the app.
We love SC Metrolux!
We love SC Metrolux!
Movie time with the kids
Staff are friendly and helpful! And the food is pretty darn yummy! We love this theatre in San Clemente!
Order Tix and Food Together and Quickly!
This is the best movie theater app out there. You can conveniently order tickets and food after picking movie showtimes at your selected theater. Never had any processing or login issues like with other upscale and regular theater apps. Lods faster than Google for showtimes!
Reward system
It’s very frustrating that I can use my points and no one can help or has desire to help. The app doesn’t work to send email. The kids that work there have no idea what to do.
promo
Love coming to this theatre, and usually we have the best interactions with staff—there was someone on concessions who seemed a little surly, but honestly I had trouble pulling the tickets up at first which made things difficult. That being said, everyone else was amazing—Marysol was super helpful, as was the GM, Brandon I think? We came opening weekend for Barbie and were lamenting the lack of promo material for it, since this theatre normally has an abundance! Begging the studios to send more promo items to pose & promote on social media.
App needs work
By the time you choose seats, order food and out in payment , the app times out and you have to start over again. I make sure to have all the info in front of me and still have to reenter once or twice :(
Bug Fixes & Improvements
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