United StatesMake the most of your Gen Con experience with the Official Gen Con Mobile App: your handy electronic guide to The Best Four Days in Gaming. Browse and search for events, purchase tickets, view your event schedule, message with your friends, find your way with the interactive convention map, learn about what's happening at the convention, and more! Event hosts will also use this tool to scan badges for events using electronic ticketing. We're releasing new versions with added features and fixes often, so please keep your app up to date! Report issues or give us feedback through our Technical Support forum at gencon.com/forums
Barely functional
This is a map of an event that is barely usable. You have to zoom in to see what is where, but you will not find anything without using the search function because the lag is strong, even on the most recent phones. The event search defaults to showing you things that have already happened unless you filter them out. In what world would I ever want to see events that have already happened that I can’t go to? There’s again no real way to find what you’re looking for unless you search. To make it worse, if you try to go from events back to map, it glitches out and the only way to fix it is to hard restart the whole app. Have had to do this at least 10-20 times per day while at the con. Overall, it’s one of the worst convention apps I’ve ever used.
United StatesThis app does not work
If the app store is to be believed, this app was updated yesterday. I downloaded this update. Yet when I open the app I get nothing but an endless swirling star and no actual connection to any Gen Con information. It does not even fit my iPad screen. Are there actual developers involved in this process? I am not even asking for much. I would just like to have maps of the Convention Centers and a list of events. I don’t even have to have a way to contact my fellow attendees, which this app advertises, although that would be nice, or a way to see all my events, which would be the next basic level of functionality. Gen Con has 70,000+ attendees. It’s a major event. WHY ON EARTH is there no money spent on an app in this day and age?! I’d also like to know why the most recent review of this app was three years ago. Has no one opened this app since then??
United StatesJust hangs and never loads
The app is beginning to hang a lot and I can’t get in to look at anything at all. It’s likely a server issue but it’s making the app unusable currently.
United StatesIt needs better search capabilities.
If you are attending one day, and that day is not thursday, good luck finding any of the events for the day. I spent 15 minutes scrolling on the page trying to get to Sunday events. After the 15 minutes, I was finally able to see the 11pm events for Thursday.
United StatesNeeds a lot of work
The digital map was very helpful but the fact that you can’t just get digital event tickets is silly. Purchasing a ticket on the app, waiting 4hrs and in line to get a piece of paper with a barcode on it is just a waste.
United StatesEasy to grab event tix
Wanted some tickets while riding to gencon... searched them up, picked friend, double checked schedules, bought two tickets to event on existing account. Total time install to checked out, <5 minutes.
United StatesNeeds work
The map function is not user-friendly, and I have to sign in every time I open the app. The latter is a mere inconvenience, but the former makes this app not very useful.
United States
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