With the Aer Lingus Play app you can you can personalize and view your in-flight entertainment content and create playlists prior to a flight. Once onboard, just connect your device with the in-flight entertainment screen and enjoy your flight. Once you connect your device, you can also use it to control your seatback monitor, as a second screen to watch live television, and track your flight with the inflight map.
App does not work
Downloaded the app, it says “next “ to pair the device but there is nowhere to input the code. Terrible design. Did these guys even test this thing? Embarrassing.
Doesn’t Work
I wanted to see what’s available for my flight later this week. Aer Lingus recommends the app to see in-flight entertainment options, but it doesn’t recognize the flight details. Then when trying to see all in-flights movies it reads “no content available.” Why did I download this? If this doesn’t work on the flight, I’ll delete the app.
Don’t waste your time
Tried to make this app work on flights from San Francisco to Dublin and back again. Didn’t work in February, March or April 2024
Did absolutely nothing
Aer Lingus needs to figure this out as it’s a terrible customer experience. The screen on the seatback says “easy peasy” to connect. Just enter this code. But even after following the instructions very carefully, connecting to Aer Lingus WiFi, etc., there is no place to enter the code. It gives the customer the sense that something is broken. If I were just to use the screen in front of me and not this app, I wouldn’t think anything was broken.
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