United StatesJoin thousands of curious Shortform readers to get smarter, faster. Get the highest quality book summaries and analyses available in the world. Shortform summaries contain the book's key ideas, plus analysis comparing those ideas to other books. Remember the key lessons from books you’ve read, and discover new books you need to read. Reinforce the key lessons with interactive exercises that challenge you to reflect on your past and improve your life. Trust in writer quality. Shortform summaries are written by professional authors, PhD’s, and Ivy League graduates. Check out Shortform summaries of this week’s NY Times bestsellers: • Sapiens, by Yuval Harari • Educated, by Tara Westover • Born a Crime, by Trevor Noah • Why We Sleep, by Matthew Walker • 12 Rules for Life, by Jordan Peterson Check out Shortform summaries of these all-time classics: • How to Win Friends and Influence People, by Dale Carnegie • Thinking, Fast and Slow, by Daniel Kahneman • The 48 Laws of Power, by Robert Greene • The 7 Habits of Highly Effective People, by Stephen Covey ===================================== KEY FEATURES • Quick 1-page summaries to understand the book at a glance • Chapter-by-chapter comprehensive summaries and analysis • 550% more ideas covered than other services • Audio narrations so you can learn on the go • #1 Bestsellers and all-time classic books • Interactive exercises to apply the key lessons to your life • Highlight your favorite passages and take notes • Share key points with friends and co-workers • 18 book categories, including Business, Health, Self-Improvement, History, and more • Printable PDF downloads for your reading convenience • Offline mode to read without Internet • Features coming soon: publishing feed, reading tracker, and more... ===================================== WHAT OUR CUSTOMERS SAY "Shortform has by far the best book guides available anywhere. They cover key points and have much more original analysis and content than other summaries.” -- Andy T. "You guys really hit it out of the park with this summary! I’ve never seen such a complete yet concise summary of this book. The exercises are perfect – not overwhelming or meager, but just right. Thanks for making me smarter every day." -- Stacey M. “If real books are like fine wine, and book summaries are box wine, Shortform is 100-proof vodka.” -- Gregg P. ===================================== CONTACT US Have questions or feedback? Email us at [email protected] any time. Terms of Service: https://www.shortform.com/terms Privacy Policy: https://www.shortform.com/privacy
I FILED A COMPLAINT WITH THE BBB
They have not gotten back to me so I had to file. I will update here accordingly.
United StatesCharged for Annual Subscription
I signed up for monthly and was charged $197 for an annual membership. I sent two emails through the app (no phone #) and never received a response. So, I cancelled my membership all together and will dispute the charge with my bank. Disappointing there is zero customer service to assist with these issues.
United StatesCustomer Service: Terrible / Content: Wonderful
I had enjoyed Shortform for about a year but was not using it enough to justify the roughly $200/year cost. When I went to cancel in the application I made a mistake and accidentally resubscribed. I realized my mistake and immediately (within a few minutes) emailed the company to ask for a refund. They denied my request on the grounds that since I confirmed the renewal they didn’t have to provide a refund. To be clear, I realize that I made the mistake and that they are within the rights to refuse the refund. However, this is a terrible business practice and one that I wanted others to know about. I will never use Shortform again because of how they acted in this situation. The content is wonderful but the poor quality of customer service far outweighs the quality of content.
United StatesABYSMAL experience
5 day trial will auto-renew you and charge you 200 dollars. The app DOES NOT show up under "Subscriptions" in IOS. Was billeda second time last week. I check again to see if I"m subscribed, can't find anything in IOS, finally in the app I find it. I cancel it, email to tell them, I was just billed for this app, can you help me? NO, THEY CANNOT HELP YOU. I contacted them within an hour of being charged 200 dollalrs and was emailed: " In the case that we don't charge successfully, then the system will automatically stop emailing you after a couple of tries and we should be all set. We'd love to welcome you back in the future if we can be helpful! Sincerely, Maria" Seriously? I see others have had the same issue. Just business I guess. But shouldn't treat people like this. Auto renewed a year later,no idication your subscribed still, and you cancel the same day. Tought luck shoulda read page 37 of the terms of service.
United StatesMediocre app with terrible customer service
In theory, the service should be great. In practice you can get the same information from a quick YouTube video online for free, then decide whether you should read the whole book or not. I purchased the service and barely used it the first month. I felt OK about it though. I gave the service a try and they did try to give me a service. I forgot to cancel the auto renewal and the app renewed me a year later. The same day I reached out to get it canceled, shocker, they would not reverse the charge. Basically forced me to pay for another year of a service that I literally never use. Thanks Shortform for stealing my money! I doubt they stick around with customer service like this.
United Statesplease improve the app
Great product, but the following should be improved - highlighting does not work properly - bookmarking should be improved and synchronized across devices. i often lose my progress. - add ability to create multiple lists - finished books should not show in my lists if i choose too. - books finished should also show in book master list. - sync audio progress with text progress. i want to see in the text how far i have listened or where i am, so i can highlight as necessary. - app freezes sometimes when i click on a link to another book in a summary. white blank page shows up
United StatesGreat service, poor app
As other reviews have pointed out, there are various annoying bugs and UX issues going on. The highlighting menu often disappears when selecting text, or a pop up menu will freeze the page and you have to restart the app. Very annoying things like that. The reading and content itself is top notch.
United States
Apr 27, 2024
Apr 26, 2024
Apr 25, 2024
Added and upgraded dependencies for analytics and performance improvements.
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