myFirst Fone

My child is asking for an Apple Watch (or phone) and I thought this would be a better first step. I couldn’t have been more wrong. We had a difficult time setting it up and I spent a record amount of time chatting with online support - 4.5 hours! - to get it going. I’m in Singapore. This is a Singapore company. Can we please speak on the phone? This wasn’t possible i was told. Like another reviewer said, just two months later the charger stopped working rendering watch unusable. Again I reach out. Days pass. They ask for a photo, which i sent. More days pass. Frustration grows. Verdict: The product looks great. The idea is wonderful. It simply isn’t made well. And the customer support is pitiful. I wish I had just gone with Apple because at least if something goes wrong, someone is there to help.

Mom in SingaporeThu, Mar 9, 2023

United States

I try it to pair with the app but no works

neysinewsSat, May 8, 2021

United States

You have a poor and unreliable product.

firstfoneawfulTue, Feb 4, 2020

United States

Bought this to track my child when we went overseas. It’s really good except the app is buggy and response to feedback is a little slow.

iTunesUS(VG)Mon, Sep 9, 2019

United States

I bought it for my daughter. Out of box the camera app will not work. It is giving error k8ccmera app failed. The app on iPhone has lot of bugs. I sent them msg on Facebook no reply.

BravMaxSat, May 4, 2019

United States

The refresh frequency of the location cannot be set to a value lower then 1 minute, that is not real-time and that is not sufficient to track a person in a moving vehicle. It should be possible to increase the frequency refresh every 5 seconds (or less). The history lost some data, the earlier points in the day.

CarolineInSVThu, Aug 9, 2018

United States

I bought ir and it work only one day, the screen turned black.

pericoleWed, May 9, 2018

United States