Voila Laundry, LLC is a Texas-Based company whose mission is to give you, the consumer, more time to do the things you enjoy by eliminate the hassle of dry cleaning and laundry. Inconvenient hours of operation force consumers to juggle their busy schedules around picking up and dropping off dry cleaning and laundry; an untenable task for today’s busy professionals. Our app-enabled, locker-based service provides a level of convenience unmatched in the market.
Easy, but very little information.
This company partners with my apartment complex so the drop-off locker location is convenient, but there is VERY little information in the app. Nothing to give you a price estimate for what you’ve dropped off. And no turn-around time ETA on items either before, or after you drop them off. Just a progress bar that says “Cleaning in progress” and “We will let you know” under the Delivery section. Am I waiting a day? A week? Is it faster to do one item if I’m on a tight deadline, or just go ahead and send everything at once? I dropped off a shirt and have literally no idea how much it was to dry clean. Still don’t. There’s nothing in-app to help guide your decision for budget & deadlines at all.
United StatesWhite screen
App does not work, just a while screen
United StatesI Wish This Was Good
I really have these guys a couple chances to win my business but I eventually had to draw the line after using the wash and fold service for a couple months. Expect to lose your clothes, get other people's clothes, have your clothes shrink, there is also a slow turn arounds all while having a buggy app.
United States
• Totally refreshed look & feel • Updated location search • Order placement for home delivery (depending on your partner) • Access to cleaning preferences for dry cleaning and wash & fold • Account setting management straight from the app • Photos and tracking of all dry cleaned clothing
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