publisher
category
price
Freestore
Reviews
5 (1)
United States
Description
Thales’ companion mobile app to the Customer Support Portal allows registered users to create and manage support cases, track returns, and update their user profile via a mobile device. The mobile app provides basic functions that allow you to stay on top of case updates, track returns, and quickly open a new case when you cannot be connected to your computer for access to the full-featured web-based Customer Support Portal. User profile information can also be updated - including phone number, preferred contact method, date/time format, and time zone. You must be a registered user of the web-based Thales Customer Support Portal in order to use the mobile app. You will use these credentials to also log into the mobile app. After installing the app, tap the Thales icon to open it. Tap the + icon to add an Instance. In the ‘example’ field, enter the following: supportportal.thalesgroup.com The Nickname field can be skipped, if desired. After the Instance has been added, tap its name in the Instances list. On the Login page, enter your Support Portal User ID and Password and then tap the Login button.
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About
Bundle Id
com.thalesgroup.dis.cpl.customersupportMin Os. Version
15.0Release Date
Wed, Sep 7, 2022Update Date
Wed, Nov 22, 2023Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
87.41MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
English, Czech, Dutch, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Chinese, Spanish, Swedish, Thai, Chinese, TurkishSupport
What's New
version
16.4.1updated
5 months agoUpdate Privacy Policy link
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