publisher
category
price
Free (IAP)store
Reviews
0 (0)
United States
Description
Surveyapp Manager
Surveyapp Manager brings all your survey insights and team collaboration in one place so you can act on feedback instantly and make changes to your service. Whether you are a large enterprise or a small business, Surveyapp Manager is perfect to keep your pulse on Customer and Employee experience. Use Surveyapp Manager to: Focus on what's important View KPIs generated by your surveys such as NPS (Net Promoter Score), CSAT Score (Customer Satisfaction Score), eNPS (Employee Net Promoter Score) etc in real-time. Get real-time notifications for critical updates Receive real-time push notifications (alerts) when service levels dip. For example, when employee morale drops in the workplace, or when there is an issue resolving a customer complaint, or attention to cleanliness is needed in a washroom. Address pain points Communicate with your team and easily prioritise and assign tickets to relevant staff members based on alerts, with our built in case management system. Increase individual accountability and resolve issues with a proper paper trail. Continue your conversation on other platforms Easy case management integration with Slack and Microsoft Teams, so any update you make to a ticket is automatically reflected in these platforms and vice versa. Live feedback View survey responses for all your surveys as they come in. Advanced filters allow you to review subsets of your data so you can hone in on problem areas. Make better data-driven decisions Easily analyse survey data, spot trends and track performance with our helpful visual charts and graphs.
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About
Bundle Id
com.voclimited.vocmngerMin Os. Version
12.0Release Date
Fri, Sep 11, 2020Update Date
Sun, Apr 21, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
78.92MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
0.10.23updated
3 weeks agoView your KPIs and feedback on the go with Surveyapp Manager. Collaborate with your team in real time to address pain points in your customer and staff experience. Bug fixes.
Top In-App Purchases
Name
Price
Yearly Business App License
$999.99
Business App License
$89.99
Yearly Starter App License
$129.99
Yearly Standard App License
$349.99
Starter App License
$13.99
Standard App License
$37.99
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