The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open keyboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients. eKEY Basic Service provides the following features: • Obtain listing keys • Easily place keyboxes on properties • Keep track of keyboxes • View or change keybox settings • Customize keybox access hours, agent note, flyer, business card in keybox • Sending showing notifications when showing starts and ends • Viewing showing details in app • View data at the door real-time property notes eKEY Professional Service provides all of the features in eKEY Basic plus: • Create data at the door real-time property notes • View MLS listing information even while offline • View agent roster contact information • Create and save buyer profiles • View hotsheet listings • View map and directions to listings at the tap of a button • Create and view list of buyers • Invite buyers to use the Supra Home Tour app for rating homes • Recommend listings for buyers to view and rate in Supra Home Tour app • View and compare buyer home ratings • View buyer feedback on properties and compare by buyer or listing The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional.
Can’t use my ekey
Every time I am trying to open the lockbox it won’t let me it says I need to turn Bluetooth in and try again even though I have it on. Nothing has been working I turned Bluetooth off and on. I tried to update it, I am trying as much as I can. I am going to try to delete the app and redownload it. I hope it works. If it changes I will change my review but for now this app is not great at all.
United StatesWon’t open and is stuck on payment screen
I used have Supra thru my MLS. Our MLS since cancelled the service. I had to purchase 2 other Supra memberships for NWMLS & CDAMLS. However, once the Spokane MLS contract expired (my primary) I can no longer access the app. It flashes the main screen and immediately goes to a payment screen and says my key has been disabled. Ideally, it would let me go to one of the two screens for the other MLSs I belong to. Both are processing my payment. I’ve contacted Spokane and Supra with no solutions from either. Which means I cannot show in the northwest MLS or Coeur d’Alene MLS. Handy.
United StatesDo they BRIBE local MLS boards?
Our local MLS board makes it a rule to only use Supra lockboxes. $50 activation fee + $15 a month. Sure, supra makes it so only Realtor have access to your listing properties. But a member of another local MLS association can’t even use your supra. That is absurd. Supra just wants to squeeze as much money as they can from Realtors who are already dealing with a terrible market.
United StatesApp won’t let me back in to access
My primary MLS canceled the use of Supra. I belong to two other area MLS. Is that use Supra yet? I can’t access my mobile app to actually show properties because it’s showing some weird kind of disabled factor trying to revert back to my primary even though I set it all up prior to my access expiring through my main one so it’s pretty handy.
United StatesTerrible
They’re bad in good service they’re bad and terrible service. The app has not worked on four phones that i owned. If you lace this on a listing your not a good agent or have ill intentions. Cause why would you use a lock box that doesn’t open for 75% of the population
United StatesWorst system ever!
Went to a showing today and had to close and open the app over and over again. It kept saying “success” yet the lockbox itself would not open. Supra is the worst and I will be using regular lockbox from now on! Get better hardware!
United StatesWorst App I have ever used
Can’t believe they charge $50 to install and then $20 every month to be quite possibly the most frustrating app I have ever used in my life. I absolutely refuse to use this anymore.
United States
Defect fixes
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