publisher
category
price
Freestore
Reviews
2.9 (46)
United States
Description
Field Service Management
Field Service Management with Successware Mobile It’s easy to get your technicians up and running on Successware Mobile. Our intuitive design makes it easy to learn in the field so it helps work rather than stalls it. Multi-device notifications alert your technicians to any changes in their job assignment, and seamless integration with Successware keeps your dispatchers up to date on real-time job progress. Detailed views of the job, the customer, physical location, and equipment are all available at your fingertips. Techs can add photos or video to the job to document the problem and diagnosis. Successware Mobile doesn’t just help you run your business – it helps you grow your business. With a built-in sales tool that presents multiple options to a homeowner, pulled right out of your PriceBook, techs can lean on technology to help them guide a homeowner through all possible solutions for their problem. Plus, a visual dashboard tracks their progress towards their personal sales goals. Worried about having a signal? Don't be! Even without an internet connection, techs can work in offline mode and sync their data when a stable connection becomes available. Field Reporting Don’t wait until the end of the day or the end of the week to evaluate your technicians’ performance. Get live updates from the field as each technician closes out every job. This feature allows you to give real-time feedback and adjust quicker, improving technician performance and maximizing revenue. Integrated Sales Tools Successware Mobile has the tools your technicians need to feel confident about their sales skills. While some technicians are natural salespeople, others need a little support to feel confident selling in-home. Successware Mobile’s presentation view of suggested work and different service options gives the technician a tool to help educate the customer and guide them through the decision-making process. Successware Mobile informs the technician at dispatch if service visits are due and the technician can add them to the visit or invoice, helping them provide the complete service that customers have come to expect from your company. Additionally, Successware Mobile gives the customer control in the authorization and payment process. The customer guides the process, clicking to select the options and items they want, all with a full view of invoice pricing. This leaves the homeowner feeling educated and confident about their selection, building trust and credibility in your business.
Category Ranking
Review Breakdown
Screenshots
Reviews
Outdated technology
I was “force” to use succcessware software when I sign up into authority brand. The apps is absolutely terrible to use managed and UX/UI is create by kindergarten. The main software is host under advance 2000, it’s a VPC running Successware, and it send the message to the apps. In case if you are thinking about signing it up for your home service, looks elsewhere.
PopaulchenWed, May 8, 2024
United States
Not ideal
App always crashes doesn’t refresh or reboot
123457@;&:$:Thu, Apr 4, 2024
United States
Download & Revenue
About
Bundle Id
com.successware21.mobileMin Os. Version
13.0Release Date
Wed, Jun 17, 2020Update Date
Wed, May 29, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
36.91MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
3.15.6updated
2 weeks agoAbility to create fixed prepaid agreements from mobile. Handling of null departmentId for migrated tenants.
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