With the SRP M-Power mobile app, buying power is as simple as reaching into your pocket. Whether you’re at home or on the go, you’ll be able to make a purchase anytime, anywhere. Key Features: Purchases: Reload your account quickly and securely from anywhere. Payments can be made with your checking account and will be credited to your meter automatically. If you’d like to make an in-person cash payment, you can access your digital cash payment card through the app. Purchase History and Usage: View your past energy usage and purchases. This can help you plan and budget. Credit Remaining: Receive hourly updates to see how much credit is left on your meter and get an estimate of how many days it will last. Stay Informed: Get push notifications that let you know about important updates to your account. Use your SRP My Account login to access the app. Not signed up for My Account? No problem! Simply register your SRP account using the app.
Needs a tune up
Typically the app is very straight forward and easy to use, but I have recently had some issues with notifications and accessing my profile details. Overall a useful app, but it needs more frequent updates to address the bugs.
United StatesNotifications DO NOT WORK
The notifications feature hasn’t worked for about six months. I figured they will fix it. But now it’s just ridiculous. I’ve had the power go off in my house twice now. Which potentially can mess up my appliances especially bigger appliances like a refrigerator. I don’t think that you guys are taking this issue. Seriously because again it’s been six months or more. But if I don’t do my end of keeping money in the MPower box, my power goes out. But your guys are getting your money so it doesn’t seem to matter that we are struggling to accommodate our lives due to your inadequacies. So now instead of dropping $40 - $50 into the box I’m having to put $150 at a time just so that I’m not in the risk of running out of power and I have to set up my own personal alarm so I check my balance every Monday, regardless if I have enough power in there for 30+ days I’m still having to check it every Monday just to make it a habit
United StatesIt’s an excellent app but it needs work.
I loved the ease with which all my expenses, purchases and energy use could be reviewed, now with the new iOS 17 update... it no longer lets me view the menu properly, please let your designers know to adjust the menu. Thank you very much! Best regards.
United StatesApp has issues
SRP, you guys need to have your app reset or something. I was not able to get into the app and was stuck in a constant log in and forced log out loop. It keeps saying something went wrong and kicks me out as SOON as I see the balance amount.
United StatesDOESN’T NOTIFY - power goes out
Does not notify when power is almost out. please fix this it’s so frustrating I turn on notifications every month and it never works!
United StatesApp Is Not Accurate PLEASE FIX
The app never has the correct balance. It always says we have more than what the box says. And the push notifications no longer work please fix.
United StatesLove it!
I love the app everything works well, makes things easier but you guys take forever to take our money, we have other things to pay and have to wait until you guys take your part please fix that Take the money the same day and process it the same day, instead of 4 days later when we have to add more again🫤 other than that issue everything is good!
United States
This release addresses various issues and bug fixes.
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