Spoke Phone is the only enterprise-grade business phone system actually built for mobile phones. Spoke Phone is beautiful and easy to use, has powerful features, and delivers high-quality calls anywhere, anytime. You get a complete enterprise-grade business phone system, easy conference calling, and AI powered voice productivity. And it's all made super-simple to use in a beautiful mobile app, and on your desktop. Spoke Phone's call quality is second to none. Spoke Phone delivers super clear calls globally, and great customer experiences. Spoke Phone is especially loved by local companies that have customers and employees all around the world. Give employees a phone system they will love, and the mobility that they need. Give customers simple professional experiences that they will talk about. Spoke Phone.
Not Great
1) I can’t copy numbers from the app to paste for Notes for work 2) I can’t listen to voicemails on speaker, I mean really? 3) I can’t label numbers, make contacts or delete calls where no one picked up
Unreliable
Unfortunately you will have times where you get a notification on your computer or your phone that you missed a call but the phone never rang. Even with a rock solid Internet connection.
Terrible functionality
Busy status doesn’t guarantee that calls won’t reach you. Calls that are transferred from one group to another sometimes bounce back even if the other group has agents available. Your offline settings sometimes undo themselves, forcing you to manually review them every now and then so you don’t get calls on weekends or during your offline hours. Our entire team gets kicked offline at 6 pm despite our evening crew having their availability including that time. There are so many problems with this platform that I would recommend absolutely anything else instead.
Bad
One of the worst phone services out there, please for the sake of your employees and company use anything else
Call productivity
Good productivity features around calls. Call notes are fantastic for memos. External contacts search and auto-matching is awesome, loving this! Call quality is great on 4G but requires some router setup to get Wifi working nicely.
Good business phone system
Finally a fully feature business class phone system, right inside your mobile phone. Way more capability that the cheap voip apps that offer a business line. This is business grade. Multiple teams, offices, call routing, etc. and it’s all easy to setup - no training required, my assistant did it. Gotta check this out. Excellent call quality too.
This release includes various bug fixes and performance improvements.
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