Sojern:Guest Experience

Sojern Guest Experience Solution (GES) App is a comprehensive Guest Experience, Digital Concierge, and data Analytics platform for Hospitality Venues like Hotels, Restaurants, Casinos, and Resorts with features that generate incremental revenue through bottle/table reservations, ordering, mobile pay, analytics, rewards and more. 


Business App Key Functionalities:

+ Real-Time Reputation Management

+ Digital Concierge

+  Business Analytics

+ Digital Clicker: To keep track  the number of guests at real-time and synchronized across the venues

+ Table Service: Pre-Booking of the Table/Bottle Service and last minute booking at the venue.

+ Guest List:  Processing Guest list request.

+ Private Event Booking: To review and pre-booking the private halls for various events like Corporate Events, Private Parties,

+ Food/Drink Services: To request & process the orders for Delivery & Pickup


VENUELYTICS CAN BE USED FOR:

+ Reservation Management   - Managing the Table/Bottle Service Requests, Floor Maps, Guest lists in Real-Time

+ Private Event Management -  To manage the private Halls booking for events like Corporate Events, Private Parties, Product Launch, Bachelor, Bachelorette parties, Wedding, etc.

+ Real-Time Analytics - To track the crowd in the venue, various services, prediction and to provide a personalized experience.

+ Fast Pass Service - Enable consumers to skip the line by Paying Premium

+ Wait Time, Games, Tournaments -  To provide real-time information about the Games, Tournaments, Leagues to the Consumer.

+  Food & Drink Services

+  Karaoke Requests - To process the Karaoke Song Requests & Hall Booking

+ Real-time Alerts - Can be shared amongst designated employees at any time.


We would love to hear what you think about our system. Email us feedback, suggestions, and questions: [email protected].

Sojern Guest Experience APp doesn't support Apple Pay from the backend staff.

Disclaimer:

Continued use of GPS running in the background can dramatically decrease battery life.