United StatesSMS-Magic Mobile App SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle. Use SMS-Magic Mobile App to: 1. Get notified about and respond to incoming leads and customer queries in real-time 2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media 3. Identify the context of each customer interaction and assign them to relevant team members 4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders 5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others. Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try. Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App. Are you having trouble? Please contact [email protected] Who is SMS-Magic: SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert. Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.
This app is terrible
Constant issues not pulling in templates, it’s bad on iOS and even worse on a PC. It could be so much better. UI/UX is awful. They constantly impact performance of communication with customers. We’ve all seen the red triangle of death, which is just another way for SMS Magic to have your org buy more numbers. Constantly have to sign back in and out to get things to push through. It’s bad.
United StatesTrash
App is trash doesn’t show you the new messages that you’ve received unless you click on the notification from your Lock Screen.
United StatesUnreliable
Undelivered text messages randomly and then never resends the messages once SMS magic decides to work again. When not receiving inbound texts, the texts that were once sent but not received are lost.
United StatesHorrible
This is the most clunky and frustrating messaging service. We use it for our business. It seems that once one error is resolved, another pops up. I would give this service negative stars if I could.
United Statesslow and klunky
slow
United StatesSiri
Add Siri support and make the platform more reliable
United StatesDoesn’t support Zoho login integration
Right now this app is a non-starter for me.
United States
Bug fixes and improvements
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