United StatesPolice crews stay safer and better prepared using New World ShieldForce™ created specifically for licensed users of Tyler Technologies’ New World™ Law Enforcement software solutions. With intelligent, law-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including: • Easy-to-read route to the call • Location of other responders and their estimated time of arrival • Instant access to building maps, preplans, and tactical plans • Access to building contact information including names and phone numbers • Real-time access to call details and incident narrative • Secure communications with dispatch and other responders • Immediate access to incident summary reports • Search functionality for persons and vehicles New World users empower themselves using ShieldForce with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.
Shield force
ShieldForce is a great app. I use it daily.
United StatesVery good app
This app works well and the different types of searches that can be conducted are great. I am able to retrieve the information I need to do my job.
United StatesBig issue
If you don’t shut down the entire app, it will re-log you into the system and then will show you in service. They’ve been notified about this issue, but won’t fix it.
United StatesEvery sworn officer should have this app.
I absolutely love this application. It’s great for both plain clothes and uniform patrol. I would encourage every department to provide work cellphones with this application on it.
United StatesBuggy
Very buggy
United StatesConnection Issues
Ever since the first releases of Shield Force I have to constantly log out and log back in to get call updates. If I am using the app during a shift, I guess I am logging out and back in at least 20-30 times. The calls will stay on the screen but when trying to go in for details nothing loads. Also if this happens calls are not being updated. Logging out and back in instantly fixes the issue. I cannot put any trust in the calls I see on the screen until logging back in. The app is great when I log back in and can get info but it’s a major issue for me. I have been using SF now for several years and this has always been a concern.
United StatesLove it
Makes being a law-enforcement officer, easy when you’re away from your car
United States
• Personnel can now be updated in Settings • Play narrative audio notifications for all new narrative • Play separate audio notifications for only Critical Narrative • Perform Preplan Searches (Fire Prevention Mobile) • Hide Location Alerts using the new Alerts button in the Preplan widget • Display Date/Time of Unit Status changes including Enroute • Search against your Data Archive data in Person Inquiry
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