ServiceMax Field Service App

ServiceMax Field Service App

App Report, Market and Ranking Data
category
price
Free
Reviews
2.4 (22)
United States United States
Description
Field Service App for iPad is the next generation mobile app for Field Service Management in the enterprise. More than just a calendar and task list, the Field Service App for iPad empowers engineers and technicians with everything they need to show up on time, stay productive, speed time-to-invoice and improve customer experience. It delivers an enhanced field-ready design that works offline and takes advantage of the native capabilities, larger screen and greater power of the iPad.  
 
Features 
• Access to all pertinent data: entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, parts and more
• Multiple calendar views of work orders, long-term projects and tasks can dynamically changed for self-scheduling
• One-touch communication and hands-free GPS navigation offer quick access to job information
• ServiceMax Service Flow provides configurable, step-by-step process workflows for any type of service to keep techs on track
• Create template driven checklists for standardized inspections, safety checks, diagnostics and more
• Troubleshooting gives expert access to product documents, videos and social collaboration
• Search to quickly locate parts and products in trunk stock, customer consignment, stocking hubs and more
• Real-time, automated pricing validates entitlements for accurate time and materials estimations 
• Add attachments so engineers can easily capture and share photos/video taken at the customer site, email service reports, or contracts
• Smart Business Docs to create service reports, invoices, etc. and have customers sign them while on site
• The ServiceMax Installed Base App (ProductIQ) delivers connected device details for technician visibility and records in-field activities.**
• Intuitive field-ready design features large targets, fewer clicks, time-saving formula fields and data validation 
• Advanced data validation during data entry ensures data integrity even if connectivity is not available
• Smart Sync delivers fast, reliable offline performance using bi-directional sync and advanced offline scenarios 
• Single sign on (SSO) and OAuth 2.0 support ensure faultless, secure access
Category Ranking
Not enough information to display the data.
Review Breakdown
Not enough information to display the data.
Screenshots
Reviews

Worst app I’ve ever downloaded

App continually freezes and has repeated issues. Problems addressed slowly, if ever at all. The only app I’ve ever downloaded that periodically has to be deleted and then reinstalled. Avoid at all costs, if possible!

PG0514Mon, Aug 24, 2020
United StatesUnited States

Data sync is slow

Data Sync is very slow, it hangs up all the time with latest version.

Scott FreebieWed, Feb 12, 2020
United StatesUnited States

Data sync hangs

Data sync still hangs in version 3.7.2.

rbrenoSun, Jan 12, 2020
United StatesUnited States

version issue

This seems to be a version for the apple iPhone.

Texan from IsraelThu, Jun 21, 2018
United StatesUnited States
Download & Revenue
DOWNLOAD 946Apr 2024Worldwide
REVENUEN/AApr 2024Worldwide
download revenue
About
Bundle Id
com.servicemaxinc.svmxfieldserviceapp
Min Os. Version
10.0
Release Date
Sun, Jul 30, 2017
Update Date
Thu, Dec 14, 2023
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
38.78MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
No
Supported Languages
English, French, German, Italian, Japanese, Korean, Chinese, Chinese
What's New
version
3.13.5
updated
4 months ago
This release included library upgrades and internal defect fixes.
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