Description
OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.
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About
Bundle Id
pt.collab.mobile.oneagentMin Os. Version
9.0Release Date
Mon, Jul 11, 2016Update Date
Mon, Jan 9, 2017Content Rating
Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
1.99MBHas Game Center
NoFamily Sharing
NoSupport Passbook
NoSupported Languages
EnglishWhat's New
version
2.5.4.4updated
7 years agoPush notifications support Bug fixing
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