publisher
category
price
Freestore
Reviews
0 (0)
United States
Description
Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America. The Okdesk app is a fully-featured mobile workplace for service engineers and field workers. With the Okdesk app you, and your employees or contractors will be able to: - Interactively manage all ticket-related activities - Communicate with ticket initiators, dispatchers or colleagues - Instantly attach pictures as an evidence of completed work or signed work orders - Register actual time spent on work - Make routes to the address of the client or service aim - Specify the cost of work completed or equipment installed - Work with all features of QR codes for inventory or quick registration of infrastructure-related tickets - And even submit new tickets directly from your smartphone. Everything you need to resolve tickets on time! Changing status, changing the responsible agent, adding public and private comments, attaching files or photos right from your smartphone camera to the ticket. Registration of new tickets! All Help Desk basic features for handling queries. No internet access? Not a problem! Offline mode provides the ability to process tickets by specialists even where there is no Internet access. All previously uploaded information, including comments, is available when you lose connection. Always be aware of important changes Push notifications do not allow you to miss any important ticket or comment from the client. Time spent deduction and integration with map apps. We make Okdesk so that your company could provide world-class service!
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About
Bundle Id
ru.okdesk.mobileMin Os. Version
13.0Release Date
Thu, Apr 27, 2017Update Date
Tue, Apr 16, 2024Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
53.26MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
English, Romanian, Russian, Spanish, UkranianSupport
What's New
version
3.30.0updated
3 weeks ago- Updated the design of the notification page
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