Panasonic MobileSoftphone is a Panasonic PBX dedicated SIP based softphone application that can work as a PBX extension supporting basic voice and video call functions. Supported Panasonic PBX: KX-NSX1000/2000 (Version 3.0 or later) KX-NS300/500/700/1000 (Version 5.0 or later) KX-HTS32/824 (Version 1.9 or later) NOTES: - Panasonic MobileSoftphone is a client application and is not a VoIP service. - You must use this application with Panasonic PBX listed above. - Some mobile network operators may prohibit or restrict the VoIP over their data network or impose additional fees and/or charges when using VoIP over their network. Please ask your mobile network operator before using this application. - Phone book data and Setting data of previous version(V1/V2) is not transferred to new version (V3) automatically. Accordingly please implement the following measures. 1. Re-register the data of Mobile Softphone settings by manual. 2. Regarding phonebook data of the Mobile Softphone: V1 User: Please register those data again by manual. V2 User: Please transfer those data by using export / import function. - Please uninstall old version application (Mobile Softphone V1/V2). Because if you use old version (Mobile Softphone V1/V2) and new version (MobileSoftphone V3) at the same time, the behavior may be unstable. IMPORTANT NOTICE : The Panasonic KX-UCMA Mobile softphone provides call handling designed to redirect emergency calls to the Native Cellular Phone Dialer. This functionality is dependent upon the operating system of the mobile phone which is outside of Panasonic’s control. Panasonic recommends using your Native Cellular Phone dialer for any and all emergency Calls. This functionality has certain PBX Requirements that must be met. Please contact your PBX Installer to ensure compliance.
Great but won’t stop ringing
Works great but if you miss a call, the app continues to ring indefinitely. Same issue on iPad and iPhone. Fix please as others have same issue
Poor
Phone keeps ringing from the app even when logged out
Not working with kx-hts32
Not working with kx-hts32
Was working fine until last update
App was working fine until I recently updated the app to the latest version. I’ve had multiple different issues. For a few days there was no audio when making outgoing calls. Deleting the app and reinstalling seems to have fixed that. However, now if I am on a regular cell phone call (not using the Panasonic app) and I get an incoming call on the Panasonic app it drops my cell phone call. It’s definitely an issue with the push notifications. If I turn that off I don’t have that problem, but that defeats the purpose of the app and it never used to have this issue.
Dropping calls
This app was three stars at best until yesterday (9/38/2020). It has been dropping every call since then after as little as 30 seconds and as much as 3 minutes. It is not just me. I am working from home, as are my coworkers, and we are all having the same issue. Please fix this, our business depends heavily on phone service.
Fixed bugs.
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