United StatesMASmobile is intended for use by customers of MASterMind and requires MASterMind EX services. MASmobile allows authorized central station personnel and dealers to manage customer data, place systems on or off test, view system event history, test history, and system zones, using a mobile device. MASmobile requires MASterMind EX services to connect to your central station database. MASmobile has undergone a complete redesign from the ground up. The app features a new user interface as well as an enhanced user experience. The app also supports light and dark interface styles. In addition, the app has been redesigned to work exclusively with MASterMind EX services to connect to your central station database. Enhanced security using OAuth Session Management and biometric login support has also been added to the app. Improvements to session management, abandoned session handling, and password reset management are also included.
Horrible support
So first there was no biometrics sign in. Then there was. Now there isn’t. This app is horrible. Should of left the old one.
United StatesUpdated on its own and not good
The new update is horrible. No biometrics login. The search needs to be almost exact. Need to specify caps or lower case. Wish it didn’t update.
United StatesUnusable
As someone who does multiple fire inspections daily, this app is literally worthless. It repeatedly freezes up and locks you out constantly. While they do have alarm on test.com., it’s difficult to navigate on a mobile device. I do not know why they have made no attempt to remedy this problem. Good Luck
United StatesUnfriendly
Sign in manually, no more Face ID for anything.
United StatesOld version better do not uninstall it
The old version of MAS web that is no longer available worked better. This version requires you to sign in for everything. Sign in to put test time sign in to remove test time sign in when you open the app after 5 minutes. App locks up on sign in have to close and reopen then sign in again. Has facial recognition sign in option that stopped working after 1 week of use. Uninstalling and reinstalling since I’m forced to use this version now. May use the web version on my phone which is not friendly if issue persists.
United StatesNever works well
Never really worked very well. Then the new update came out and now I have to type in my password every time with no option for face recognition.
United States
- bug fixes
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