United StatesLofty is a FREE collaboration tool designed for real estate agents and professionals. Use Lofty to connect with agents you know and work with. Create chat groups, track referrals, and more! Approach each stage of your client’s journey with confidence! You’ve got a partner in Lofty.
They do not have support
We have tried for over six months to get our team set up on Lofty with a web designer and it has been an absolute nightmare. They have zero support and take forever to get back to you. I am canceling my account and moving my CRM elsewhere.
United StatesCould be good, but updating data is slow as he..!
I’ve been a long time Chime user, or now, Lofty, the app has worked really well, until they updated to Lofty, now, it takes minutes to upload all the data every time you open it. And while it’s updating, the app is virtually unusable. They’ll be times where I need to call a client, but if I haven’t opened the app within the last couple hours, I may be sitting there waiting for five minutes to be able to do so, or even text them back. One star review until they get that figured out.
United StatesLofty Customer Service is the Worst!!
I signed up at the end of December 2023 and my Lofty account is still not active in beginning of February. Their support is the worst I’ve ever dealt with. They don’t response time is a week and half to two weeks. I call and leave messages for support and I don’t get return calls. I’m paying for a service that doesn’t work, feels like I’m being scammed. My website doesn’t work yet and their process of set up is confusing. Hope this bad review gets someone’s attention so I can get some help finally!! Terrible experience with Lofty so far!
United StatesExcellent!
I have used many real estate CRM's over the years and Lofty has been top-notch! What I love most about this program is all the integrations to run your business. It's easy to create websites, post to social media and keep up with your database. It can be tough at first setting up the Smart plans because they're very detailed. However, it's the most beneficial thing you'll do for your business! I highly recommend Lofty, so if you're considering it, you just need to do it! Stop waiting!
United StatesChime committed fraud.
Your sales team has committed fraud. I have full documentation of the incident and am escalating this now due to your complete lack of response to this problem. Three months ago I reached out to your team and had specific questions about your company's CRM products and how it can be used within my MLS. Your sales representative blatantly lied and that lie was caught within two weeks of purchase when it became clear I was unable to operate your CRM within my MLS network without my broker also being on Chime. I demanded, in writing, a full refund and cancellation of all Chime services multiple times since learning this and instead you have had the balls to continue billing me for a service I cannot use due to your lies. Chime support has repeatedly ignored attempts to make this right and has had the balls to keep billing me for a product I am unable to use as advertised. They have one more business day to find a peaceful resolution before I take legal action against them.
United Statesit’s simply not working!
Email not connecting, I was told to delete today and upload again, but the problem persists!
United StatesWorst customer out there!
If you like a lack of customer support and the attitude that your business doesn’t matter this company if for you. Otherwise, you’ve been warned. Chime has the worst customer support I have ever experienced bar none.
United States
1. Social Studio Mobile Version
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