KnowHow

KnowHow is the easiest way for project-based blue collar service companies to know exactly what they’re supposed to be doing, when, and how. Eliminate chaos, say goodbye to interruptions, and watch as your team does things the right way, every time. 

With KnowHow, every team member, from accountants to technicians, have step-by-step guidance on any process, procedure, or SOP they need to do their jobs effectively and consistently. Search quickly and easily for processes related to any aspect of your job, created by managers and experts in your company, and bolstered by over 300+ hand-made industry templates. Each process is broken down into the relevant steps, images, videos and URLs you’ll need to do your job correctly.

With in-depth reporting and compliance features, you’ll be able to show that work was done the right way to colleagues, insurance, and management.

300+ Industry Templates: We’ve worked with some of the restoration industry’s biggest and best experts to create over 300 process templates on everything from mitigation and reconstruction to relevant industry software like DASH, Xactimate, Encircle, DocuSketch, Matterport and more. Import them and customize them to your organization as you see fit, giving your organization a head start on the competition.

Step-By-Step Instructions: Employee errors, or not knowing how to do things the right way are a thing of the past! On KnowHow, everything employees need to do their job correctly is made available at their fingertips and broken down into simple steps. Using KnowHow's process templates and process creation tools, managers and leaders can easily and quickly define all the steps required to accomplish tasks at work. With the ability to embed images and videos using YouTube and Vimeo, link to documents through Google Drive and Dropbox, or any other URL, workers are equipped with all the information they need to "do things the right way".

Real-Time Reporting: With KnowHow, tasks are always logged as they're being completed, giving managers and leaders a real-time record of work done. All completions are saved, so you can go back and generate custom reports done for work last week, or last year!

On-The Job or At-The-Office: All the expertise you need to succeed at your job has never been easier to access. On KnowHow, employees can easily discover and search for step-by-step processes, whether they're sitting down in front of their computer or are on-the-go at a job site and only have their mobile phone available. Whether they’re online or offline, team members can easily grab the documents they need on-the-fly and ensure that they're always following the most up-to-date version of a company process.

Available in Any Language: Does your workforce speak a different language than you do? No problem! KnowHow can take your company processes and translate them into over a dozen languages like Spanish, Chinese, Tagalog and more. Regardless of your different backgrounds, you and your team can all stay on the same page!

Complex Projects, Made Simple: Jobs with multiple hand-offs have never been easier to manage with KnowHow Projects. Interweave different processes assigned to different team members into one simple, easy-to-understand scope-of-work that automatically updates relevant team members as work gets completed, or people fall behind.