United StatesINDS Data Manager (IDM) by Jeppesen and Honeywell provides pilots and operators, who subscribe to INDS services, the ability to seamlessly upload their flight-critical databases directly to the Honeywell avionics, through a wireless connection, to the aircraft using an iPad and a supported wireless gateway. This iPad application is a first for the aviation industry. With the proper aircraft equipment and configuration, it greatly improves efficiencies in the data update process. By combining the data distribution and data loader process into one simple tool, it saves pilots and operators time and cost uploading the aircraft with flight-critical information each cycle. AIRCRAFT HARDWARE CONFIGURATIONS: • Aspen Avionics CG200P + Honeywell Primus Apex Integrated Flight Deck • Aspen Avionics CG100P + Honeywell Primus Apex Integrated Flight Deck .Honeywell DLMU-W Phase 1 + Honeywell Primus Epic Integrated Avionics You get the following with INDS Data Manager: • Ability to download databases directly to the iPad • Ability to upload databases direct to the avionics • Filter services by the phase of update (download to iPad, upload to avionics) • Filter services by aircraft tail and service type
Bad update
This last update was bad, took away a lot of convenience and made it more complicated.
United StatesWorthless
Got notice that version 4.8 would be available oct 4th, day later and still only previous version is available.
United StatesAffordable Care Act Website was easier.
The screen layout is almost unusable: Fonts are small with low contrast-nearly impossible in a dark cockpit. Why does the operating page have to be in landscape? Boarders and shading on the download and upload pages are invisible in a dark cockpit. Jeppesen should demand a refund for this contract.
United StatesA step backwards
Terrible interface. Unintuitive. Unstable. Easy to make timely and costly mistakes while uploading. I’m not sure I would even try fixing this app. Just go back to the old INDS. Doesn’t deserve the one star we’re forced here to give. UPDATE: Actually makes me consider purchasing a different aircraft all together to get away from Honeywell. AOG many times because of this terrible app and the people who manage it.
United StatesJeppesen + Honeywell = Disaster
I have been struggling with the INDS app for over a year now. Unfortunately, in the Pilatus I have no other choice - if I did, I would pay double to leave this service and get something that works consistently. Truly, this has been a disaster. One example: If you mess up your password and it locks you out, it may take an entire day for the system to let you back in! Normally, if you are locked out of an App, you can call customer service and they can open back up your access - NOT with this one. If you are in the middle of nowhere and end up locked out of your INDS app, forget uploading any databases for a day … possibly longer. Customer service, while nice, has no way to help you … they cannot re-open your access … you are just screwed. Here is another example of their problems: When I first got the app and paid for the service (which is not cheap) - it took me over 4 hours on the phone with support, and going all the way up through programmers, to get it to upload into my aircraft. Again, a disaster. Then, they do updates and releases and every time, I shudder. It is always a risk as to if it is going to work or not. TERRIBLE … AVOID AT ALL COSTS.
United StatesBad to worse
So now with new improved IDM 2023I have to uninstall and reinstall the app each and every time I use it. Will Honeywell ever get this right? Farm this one out, get the experts to write you some new code, so far you’re a total failure!
United StatesWon’t save login information
If an app developer can’t figure out how to make it so you don’t have to type your login info every time then they need to start firing their staff. Ridiculous.
United States
Secured web-based Login to remember application login credentials Modified Load to Avionic feature to load one database or file at a time Subset performed in Offline mode now auto syncs to server when application connects to Internet In-App version update dialog box is displayed when new version of application is available in AppStore. Bug Fixes
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