Facility Managers and Technicians can view detailed Service Request information for Work Orders, Preventive Maintenance orders that are scheduled routinely, search for vendor contact information, and perform Work Order updates. Additionally, this application allows users to update capital planning and inspection items. Designed for use with CrossForm Global.
Really bad
The app fails constantly, in a variety of different ways.
Terrible and unrefined
The IMFM system works terribly. Any system including hand written slips would be better than this app. Everything in it is very clunky. Not to mention it is trying to integrate with 10 other systems that other companies use. The company I work for is great and MASSIVE. They have plenty of money to spend to fix or find a new platform to make this system better but they refuse. If you can’t log in or it’s loading forever the help desks only fix is delete the app, re-install it and try again. I do that upwards of 5-8 times a day. Someone should buy the rights to the app and get rid of it. Terrible app.
Does what it needs to do
This is a fine tool. It isn’t shiny or bright it isn’t fancy and filled with toys. It can open and close work orders. Hopefully in the future it will grow and be more useful. But for now it does what it needs to do.
Horrible app
Junkiest app to ever use for work orders. Freezes up all the time and very finicky. Works when it wants to and most of the time it doesn’t. Would not recommend.
Worst app ever
This app does not allow you to stay logged in for a period longer than 30 seconds before it shoots you out and makes you re-login. That’s on the app also does not like loading or syncing or allowing you to complete work orders. With time in in time out a.k.a. completing them live. Worst app ever.
2022/12 review
I read the reviews 4-5years ago. It is still the same garbage(4th year in cbre). Does Bob know this disaster?
App has 60% downtime
This app does not allow us to do our job efficiently from day to day. Most days we need to write everything out on paper and transfer notes to IMFM when we get home. I am impressed how a multi-billion dollar company can allow this rubbish to report metrics to corporate and the customer. It’s not reliable. Period.
Bug fixes and improvements
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