Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can! Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches. This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices. With this app, you will be able to: -------------------------------- - Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go. - Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster. Here’s what our customers had to say: -------------------------------------- “We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.” - Jeremy Ketelsen, Ketelsen RV. “One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.” - Carly Poole, Buckeye Marine.
Works great!
Gotten a lot better the last year. Seem to work great now!
Terrible App
Constant errors and having to go back through menus to be able to see clock in or punch in buttons, constant cannot connect to server/cannot retrieve data/documents errors, deleted notes causing you to have to type them all over again, the server is down at least a couple times every month causing you to not be able to clock in to jobs or log in at all, among many other bugs and errors. App is nearly unusable after the latest update, which seems to have doubled these errors/bugs.
Terrible system
Not even worth the 1 star. Constantly crashing, wiping out pictures in work orders, constant error messages. This system and app are an efficiency killer. Constantly losing time from this system. I strongly recommend using a better platform.
Awful app
Constant trouble constantly logs you out
Awful
Terrible app, terrible company. Constantly crashing, messing times up, inability to complete work orders. This system is a real time consumer and never works right.
Terrible app
App and system need a major overhaul. Constantly crashing, pictures gone missing, job lines removed. Not worth the 1 star rating.
Glitchy
Very glitchy. Always have to reboot it.
- Added parts count feature - Sorting on part request list - Ability to add photos for all parts request status - Usability enhancements
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