Looking to maximize your opportunities from trade shows and events? iCapture is the perfect solution to your lead capture needs. Ideal for trade shows, conferences, events or anywhere you need to be mobile... an Internet Connection IS NOT REQUIRED! Discover how iCapture can turn your Mobile Device into a magnet for new leads, eliminate manual entry and automatically send those emails directly to your favorite Marketing Automation or CRM system with the touch of a button. PUT AUTOMATION TO WORK FOR YOU ** Scan Badges with Barcodes / QR Codes -- use the camera on your iPhone or iPad to instantly scan barcodes of all types ** Snap Photos of Business Cards -- capture a picture of a business card and you're done. ** Send Auto-Reply Emails -- say “Thank You” or automatically deliver requested documents / information. ** Sync to you Marketing Automation platform -- Marketo, HubSpot, Eloqua, Pardot, Act-On and more ** Sync to your CRM -- Salesforce.com, SugarCRM, Dynamics 365 and more. ** Sync to your Database -- MySQL, SQL Server ** Sync to your Email Provider -- Constant Contact, MailChimp, iContact, AWeber and more. NOTE: An iCapture subscription is required to utilize the functionality in this app.
Horrible Customer service/support
Downloaded the app, had some issues. Tried to contact customer service. You can’t reach anybody, continuously get a voicemail that they are unable to answer the phone to please go to a support page, which has an error 404 and is completely worthless.
Best lead capture I have seen
Very nice updates and the app works great for us
Very easy to use
App works well on all of our apple phones and android devices. Captures data quickly and syncs with our CRM.
Very Buggy and Unreliable
We used this app during a recent trade show and it failed more often than it worked. It was often hard to navigate to the appropriate area to scan badges in the moment, and sometimes the button to initiate the camera for scanning would simply not work for no apparent reason. But the all-time worst issue was that many times the app would show an eternal “uploading captures” loading icon that would never finish. This meant that any scans pending upload weren’t available and when we would ultimately delete and re-install the app to resolve the issue (the only “effective” workaround) we would lose any leads that hasn’t been uploaded. In the end, we only got data for approximately one-third of the scans we captured, and that’s not including the visitors whose badges we couldn’t even scan because the scan button wouldn’t work or when the loading icon wouldn’t go away so we could perform scans. I would highly suggest avoiding this app unless significant improvements are made.
Practically worthless
Installed on two different devices. Two of my colleagues also installed on their devices. Can't get either one to scan a business card. had to manually input all info which took hours. Requested my company never use this app and find something else that works properly.
Close more deals from trade shows
Plain and simple if you are looking for a tool to accelerate leads you gather at trade shows to the finish line faster - then you need iCapture! Being able to seamlessly integrate leads in real-time into Salesforce and segment our leads has made a huge improvement from renting lead scanners at the show.
Speeds Up Lead Taking
Taking leave the trade shows and events has never been easier. It’s great to see this data flow directly into our salesforce. Set up is super easy on the backend and follows a fairly simple process. So far I have few complaints and I’ve been using it for almost a year.
Updated the badge scanner to improve performance and add native compatibility with UPC and EAN-13 codes.
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