hubNashville 311

Name: hubNashville 311
Rating: 3.8 (36 reviews)
Author: Nashville

Nashville's 311 App

App Report, Market and Ranking Data

publisher

Nashville

category

Reference

price

Free

store

View in App Store

Reviews

3.8 (36)

United States

Description

Nashville's 311 App

Submit a request and/or report non-emergency issues about Nashville and Davidson County government services quickly and easily in a single location even if you’re not sure which department to contact.
 
hubNashville is a comprehensive customer service center that connects residents and visitors of Nashville and Davidson County to trained representatives who route their non-emergency requests appropriately. Users of hubNashville can ask questions, report issues, or share feedback online, via app or by telephone by dialing 3-1-1. Users who create an account with the hubNashville app or log in to an existing account created through the online portal will get updates on their existing requests.
 
The hubNashville app connects you to the online request form where you can select from a wide variety of the most common requests.
hubNashville helps you answer questions such as:
 
- How do I report a streetlight that is out?
- What day is my trash collected?
- How do I get my brush picked up?
- Where can I take my recycling, and what items can be recycled?
- How can I report illegal dumping, overgrowth, or potholes?
 
In addition, the hubNashville app allows you to attach photos of and location details for reported issues.

Visit us online at https://hub.nashville.gov/
See hubNashville requests mapped at http://nashview.nashville.gov
Find hubNashville data in the open data portal at http://data.nashville.gov

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Reviews

Worthless

Have made about 30 different complains on this app due to parking and crime related issues. Absolutely nothings ever done. I just get a email saying that the case has been closed about 2 minutes later. No cops ever come. Relying on nashville police for anything but being shot and dying is pointless.

BriankeithvThu, Feb 8, 2024

United States

Amazing

I have made multiple reports for issues around the city. It has been great. The city is responsive and resolved the issues I reported. They resolved them more quickly than even expected. The app isn’t perfect. Sometimes it won’t let me select the hamburger menus on the left side. But the system is great and I’d use it again. I think this app could use some minor improvements to make it easier to navigate but honestly it’s been good overall.

Sequoia1228Thu, Jan 25, 2024

United States

Bad service

What’s app for ? I have reporting missing to pick up my garbage can the person answering phone she was very mean she told we will not sand anyone and she told me do you need anything else bye

k @sWed, Jul 12, 2023

United States

Not sure this is real

We had/have issue in our neighborhood. We have called non-emergency line and things eventually got resolved. Tried this app and got an almost immediate email that “case was closed”. But that was definitely not the case.

UtkrobSun, Nov 6, 2022

United States

No good anymore

Well I use to have an account. Even though my email was recognized by the system when reporting an issue I can’t log in anymore. I know my password and I’ve never changed it. Tried to have them reset it just in case and never get an email even though they have it. It seems that now you have to part of sales force. Whatever that is.

Chuck DTFri, Mar 4, 2022

United States