Host Concepts by JTECH

Host Concepts™ is an all-inclusive restaurant app that optimizes front-of-house operations and guest management.  Easily optimize table turnover, manage waitlists, track reservations, and interact with staff and guests via text or JTECH pagers – all from one single app.  

Host Concepts’ Solutions Include:

-           GUEST SMS TEXTING: Text guests a reservation reminder 24 hours in advance and send texts when their table is ready.

-           TAP-AHEAD™ SEATING:  Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist.

-           RESERVATIONS:  Accept reservations on your website, and then use at-a-glance auditing of guests seated, wait times, cancellations and more.

-           TABLE TRACKING: Easily update table status and availability to seat guests quickly for an optimal guest experience.

-           HOTSCHEDULES INTEGRATION: Pull in HotSchedules for employee work schedule visibility.

-           TABLE ASSIGNMENT: Quickly assign servers to sections, pre-plan staff shifts, track server rotation and view table history.