United StatesThe HIKMICRO Viewer is a powerful and intuitive mobile application designed to help users wirelessly stream video, analyze thermal images and video, quickly create reports and share with customers and coworkers in the field. It allows you to import stored files from the camera to the mobile device. Use the app to thermally adjust levels and spans with one touch, change color palettes, adjust parameters, and more. It allows thermographers to view and capture live streaming infrared video and still images from select HIKMICRO thermal imaging cameras using a mobile device. With the HIKMICRO Viewer, the thermal imager can be placed in an area and operated wirelessly from a distance - helping infrared detection work safely in hard-to-reach locations and harsh work environments. Streaming video and remote access also provide opportunities for decision-makers and others on the team to observe and collaborate during IR surveys. With a powerful reports function, you can efficiently generate reports for your clients in the field. You can do the followings with the HIKMICRO Viewer app: • Scan and Connect Easily • Device Firmware Upgrade • Download On-Device Images and Sharing • Screen Stream Mirroring from your HIKMICRO camera • Remotely control your HIKMICRO camera • Image manipulation and analysis • Quickly generate reports and share them via email • Turn screen rotation on and off • Get Online Support Services and more.
Photo editing troubleshoot
I noticed when you take a picture directly from the imaging gun and want to edit the photo and or add notes, it does not go to the photo you last took, the Image that appears is what you pointed to after taking the photo. ( so if I take a picture of a ventilation area and point away, to go search the image and edit the photo , the image that appears after selecting the photo I took, is what I pointed to after I took the picture.) So the only way I have seem to notice that it functions properly is taking the picture through the phone app in “live view”. Only than after taking the picture from the phone in” live view” can I select that same photo I took and edit
United StatesHikmicro pocket 2 w/new firmware
Writing on Aug/08/23 after upgrade of the app and device firmware (V5.5.49 Build 230628) My device is been working reliably and connecting with out a problem with my iPhone, either with the WiFi or hotspot. I’m able to edit my thermal captures with the Hikmicro viewer app and now I can reliably get my last pictures to show in the app unlike before, for some reason didn’t show the most recent ones with the last version. The only thing is that you need to save to files on your iPhone cuz I won’t let you save it to the camera roll, you need to do that after edit and saving in the file app of the iPhone, not a big deal but just want to let you know. I adquiere this device at the beginning of this year (2023) and is been working every time. Honestly I do t have much to complain about it.
United StatesAccess files on device
To access files on device go to settings/general and turn on save to device. This should probably be set to on by default but it’s not.
United StatesBroken
Viewer app won’t load at all. Crashes instantly. :/
United StatesApp can use some improvement for sure
Well I give 5 starts cuz the app is usable and I want to balance the rating, the only problem with the app is that you can not access the files to save it in your phone! But is a work around within the same app, in the tab where you can see in real time the image that the device is capturing. Just go in your thermal device (in my case pocket 2) go to captured files and play it there while simultaneously tap in your phone in the app the capture “button” picture or video. And it will save it there (app) and just transfer to your phone from there. Sorry I hope my explanation make sense :)
United StatesCan’t get files off device?
Arguably the most important feature of the app is missing. Avoid this product until the app works better.
United StatesCan’t see photos
Just bought a Thermal camera. It takes photos but can use the app to download those photos. Why bother having a app that doesn’t work.
United States
fix bugs;
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