United StatesGallatin Honda dealership loyalty app provides customers with an enhanced user experience. The mobile dealership app provide customers with relevant specials and loyalty offers. Key features include: - Loyalty Rewards: earn a free oil change by stamping your digital card each time you visit our service center and track your rewards. - Digital Coupons: redeem special mobile offers that are only published to the app. - Sale Events: get up-to-date info on special events and flash sales.
Misleading, disappointing
I hoped this app would make it easier for me to schedule service. However, the point of the app is obviously not to make it easy to schedule the service you actually want or need, but to trick you into overpaying for items you don’t need (do I really need Honda to replace my cabin air filter every single time I need an oil change)? Not one of the service options is just an oil change. It is impossible to select “oil change” from the service menu. Instead, the app forces you to select Service Package A , which includes things I rarely need, Service Package B, which includes things I need even more rarely, or “a la carte” options that do not include the most basic and routine service every single vehicle needs, an oil change. What is the point of the app? I do not know, but I do know it is not service.
United States
- user profile enables customers to save vehicle information for a personalized experience - digital business card enables customers to select their sales and service representative
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