Gainsight

Gainsight

Customer Success Anywhere

App Report, Market and Ranking Data
category
price
Free
Reviews
4.6 (25)
United States United States
Description
Customer Success Anywhere
Stay on top of important activities and customer interactions
 • Enjoy the full richness of Timeline, on the go
 • Use search and filters to get a more personalized experience
 • Manage your private drafts
 • Consume and edit rich-text

Capture notes, action items, and other key details from anywhere
 • Rich activity creation experience, with formatting and @mention capabilities
 • Populate standard and custom fields… no detail left behind!

Access information about your companies and relationships
 • Use search to get 360 details about a company or a relationship
 • Access company specific information like summary, attribute, scorecard, surveys, company    intelligence and sponsor tracking
 • Access the timeline entries for a particular company or relationship

Get smart, actionable notifications
 • Get notified when you are @mentioned in an important conversation
 • Connect your Google or Outlook calendar for timely meeting prep and quick note-taking

Get every detail and insight quickly with Sally
 • Conversational AI bot that is always at your disposal, making you even more productive! 
 • Easily consume:
   • Customer summary and attributes
   • Full health scorecard
   • NPS survey responses
   • Tracked sponsors
   • CTA summary
   ...and more!
Category Ranking
Not enough information to display the data.
Review Breakdown
Not enough information to display the data.
Screenshots
Reviews

New but liking it

Dashboard reports display surprisingly well on mobile.

Thetruth38384747474Fri, Mar 24, 2023
United StatesUnited States

Could be better

I love the app but there are way too many bugs. For example when you try to use filters the screen goes white and you have to close the app. Please make it more straight forward and easy to use.

SoGlobalMediaTue, Oct 25, 2022
United StatesUnited States

Mobile access to GS on a small screen is great

While traveling and commuting, getting quick access to customer information and current updates is invaluable. Plus, the well designed GUI fits nicely on my phone screen and gives me exactly what I need anywhere, anytime. Highly recommended!

fjhmdhnWed, Jun 12, 2019
United StatesUnited States

indispensable way for me to regularly use Gainsight

This has quickly become an indispensable way for me to regularly use Gainsight. It’s now my preferred method for reviewing and entering timeline. On my phone I can now use voice typing!

Macdaddysf411Wed, Jun 12, 2019
United StatesUnited States

Great app for Customer Success

Really helps me stay on top of key customer information and drive notes and action. Cool design

NST-ISRWed, Jun 12, 2019
United StatesUnited States

Amazing companion for customer success

Very useful app for daily customer interactions and for executives who want to look up important customer success information.

getmaksimizedTue, Jun 11, 2019
United StatesUnited States

Useless - can’t login with Salesforce

Wasn’t tested with iPad or with smaller iOS screens (eg iPhone SE) so that user can’t scroll down to click Continue button on Salesforce screen. Totally useless.

3dgeoguyWed, Jun 5, 2019
United StatesUnited States
Download & Revenue
DOWNLOAD 14Apr 2024Worldwide
REVENUEN/AApr 2024Worldwide
download revenue
About
Bundle Id
com.gainsight.nativemobileapp
Min Os. Version
16.1
Release Date
Fri, May 17, 2019
Update Date
Wed, Feb 14, 2024
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
20.67MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
No
Supported Languages
English
What's New
version
5.1.0
updated
3 months ago
• Match Criteria - Update the app to use this new enhancement that helps to reduce duplicate records. This enhancement is vital for streamlining person data imports into Gainsight through various channels such as the Rules Engine, Connectors, and People sections, ensuring more efficient data management.
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