FortiToken Mobile is an OATH compliant, event-based and time-based One Time Password (OTP) generator application for the mobile device. It is the client component of Fortinet’s highly secure, simple to use and administer, and extremely cost effective solution for meeting your strong authentication needs. You will need to use FortiOS or FortiAuthenticator as the back-end validation server. Requires iOS 9 or later. Compatible with iPhone, iPad, and iPod touch. Privacy and Control: FortiToken Mobile cannot change settings on your phone, take pictures or video, record or transmit audio, nor can it read or send emails. Further, it cannot see your browser history, and it requires your permission to send you notifications or to change any settings. And, FortiToken Mobile cannot remotely wipe your phone. Any visibility FortiToken Mobile requires is to verify your OS version to determine app version compatibility. Sensitive information, such as Email Address or Token seeds may be entered during manual installation of FortiToken tokens, 3rd Party tokens, and Token Transfer. While FortiToken Mobile cannot change any settings without your permission, the following permissions are relevant to FortiToken Mobile operations: • Access to camera for scanning QR codes for easy token activation • TouchID/FaceID: used for app security, respectively. • Access to the Internet for communication to activate tokens and receive push notifications • "Send Feedback by Email", to automatically populate the "Sender" field • Internally share files between applications to prepare an attachment to be sent by email for "Send Feedback by Email" • FortiToken must keep the phone awake while it is upgrading the internal database to avoid data corruption. By downloading and Installing FortiToken Mobile, I agree with all terms stated above.
For beginners
I just got a Fortigate Firewall, set everything up, was able to make credentials for users. Works like a charm documentation for my final for school very easy set up good for learning. Don’t get me wrong. I wish it had a push identification for Apple Watch that just means I need to set up an RSA authentication on server. 😊😆
Frustrating to use
The app freezes most of the time when the push notification goes out so that I can't click approve/deny to log in.
Apple Watch
The app does what is needed but I get tired of pulling out my phone to get the code. I wish there was an Apple Watch version as that would make it more convienent. Better yet, just have it prompt you on the Apple Watch to approve or not so you don't have to type in a code!
Solid app
Solid app that does what it’s supposed to. Prompt login doesn’t work great on Android.
Can’t Approve Push
I’m not the only one with this issue where I get prompted by the app to approve the login request but can’t. The Approve or Deny window pops up in the app and selecting either option does nothing. The window simply hangs there and I have to close and reopen the FortiToken app to type in the code manually which defeats the purpose of the push. Same issue happened on iOS 16 and is still here on iOS 17
It used to work on MacOS, but no more
iOS app worked great on my MacMini M1. When I tried it on MBP M2 it was hopelessly confused. Now doomed to using a secondary device. Zero cheers. Two cheers for SonicWall; slightly less persnickety. Three cheers for VPN settings that work with macOS network utility. ∞ cheers for a properly configured FQDN!
Apps Deny/Approve buttons stuck lately
This app would be adequate when it works. Sadly, as of late the buttons to approve a push notification don’t work, meaning the app is now both in a hanging state and I can’t get in to Forticloud, which is very frustrating.
- Support for offline token activation. - Improved security. - Bug fixes.
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