publisher
category
price
Freestore
Reviews
0 (0)
United States
Description
Factoreal
Connect with your customers on the move. Pick up a conversation from chatbots, anytime, anywhere. Factoreal Agent App is a real-time messaging app that empowers support agents and sales executives to view, monitor, and take control of their 1:1 customer conversations in real time from anywhere. The app allows you to initiate a human takeover and continue conversations where the automated bot left off. It lets you seize the opportunity when you see a good lead matching your buyer persona, and seamlessly take control of that conversation on the app. You can also view and assign conversations to colleagues based on user replies. Use the Factoreal Agent App to: - Monitor both bot and live-chat conversations - Talk to customers in real-time - See customer profiles and complete time-stamped transcripts - Receive alerts when customers want to talk to you - Receive updates on business data the moment they happen
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About
Bundle Id
com.comviva.factoreallivechatMin Os. Version
11.0Release Date
Fri, Jan 27, 2023Update Date
Mon, Mar 6, 2023Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
11.31MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
2.10.14updated
1 year agoReset password- email notification fixed
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