At CubeSmart – it’s what’s inside that counts. And there’s no easier way to gain insider access to your account than with the refreshed CubeSmart Mobile App! Manage your account with your My Unit dashboard, a place to view all the details of your rental – your balance, your payment history, your unit features, and more. Need your gate code? It’s right in the app for your convenience. You can also set up autopay, change your notifications, and check for store hours and directions. CubeSmart is simplifying your self-storage experience to help simplify your life.
Can’t sign in
Username and password works on the site to sign in but the same username and password doesn’t work in the app. Says it’s wrong. Forced to use the website only. So no point in having the app.
United StatesNot the apps fault
This has very little to do with the app which works great! It has more to do with the shotty customer service poor attitudes and a corporate office that’s about as impossible to reach as the White House! Overcharged, lied to, blackmailed, and held hostage, these people care only for collecting a paycheck and could care less about your belongings! I was even told if I had anything with cloth furniture clothes whatever that I should either wrap it in plastic or put in containers because they had mice! Who says that how about you take all the money your stealing from people and call an exterminator? J/s I will never use this place again to those that do good luck!
United StatesI thought I’d give it a chance…
Because there are so many great reviews, I thought maybe the bad ones were just user error, so I thought I’d give the app a chance. I downloaded it and it does not open. I even restarted my phone, but it just doesn’t work—I’ll have to use the website instead. For the record, I have a newer phone and I use apps for almost everything in my life. It’s definitely the app. I’m sure that once you’re able to launch it, it probably works great…it’s just getting to that point that’s the problem lol.
United StatesGreat app
Does exactly what I need. Clearly they have a genius running their mobile development department. Keep up the good work, genius 🙌
United StatesGreat Service
Pleasantly surprised by the positive attitudes by the Manager and her assistant. They made my moving experience a breeze. Truly made my experience with CubeSmart a pleasure and will recommend CubeSmart/ Mission Viejo to all my friends and family!
United StatesDoesn’t work
It just doesn’t work. Literally freezes the first button you press. I’ve never rated an app before- this one is just that bad
United StatesHuge improvements
This app has really come a long way over the last year. It used to be very buggy and crash all the time, but you can tell they have been making it a focus to improve things recently and the upgraded user experience is noticeable. Kudos to those involved behind the scenes for all your hard work, keep the improvements coming!
United States
New improvements
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