The power and ease of DealerSocket’s Mobile CRM provides the best of socket right in your pocket. Search and add customers, scan a driver's license or VIN, find inventory, send a follow-up text or video, and complete daily tasks from anywhere — and up to 50% faster than on desktop.
Terrible
Constantly adds tasks of Call customer, text customer, When there is no phone!!! 10 year problem, obviously they do not care. Can not wait to get rid of this CRM.
The worst
The app keeps crashing and it’s not user-friendly
Mobile app is almost useless
Been attempting to use this app for months and it almost never works.
Needs major work
Unable to copy anything from the mobile version. Every two weeks the app will come back with “grant invalid” and no longer function. But it won’t warn you, you have to try to access an account or use the app to notice this. You can go hours or a weekend and wonder why no notifications…. Because the app has failed. Have to uninstall and reinstall, only solution. For apps in 2024, overall clunky and limited.
Top man over here
This app is cheeks , I still sell my cars it’s just this makes the process longer then it needs to be. Crashes all the time . Uploading pictures makes the app crash . No videos . Emails never get sent . Fix your app . -top man
Banging your head against a wall is better than using this app
If you like headaches, just bang your head against the wall and save yourself the trouble of using this app! Both accomplish the same result! Seriously, this app never functions properly. It will log you out unexpectedly. Seems never to open properly to login. Customers get sent choppy text messages or you receive choppy text messages from customers and have to piecemeal them together. It will delete emails, or not send them. If you hop out of the app to double check something before sending a message or email it will erase everything you were working on. It sends texts to the wrong customer sometimes creating serious confusion and heat. The list goes on and on and on. I used to love dealer socket years ago. But they have seriously fallen off.
Terrible! ALWAYS CRASHING!
App crashes every other day and week but I have to you use it for work it’s overly ANNOYING!
Added a lead details section on the Sales Opportunity page for web lead opportunities Resolved an issue on the Inventory vehicle screen to display an error message if the vehicle no longer exists
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