United States• The Ace Retailer Mobile Assistant (formerly titled Ace Ordering App) is a mobile application designed exclusively for Ace Hardware retailers. It has been enhanced to include more functionality designed to improve the employee experience giving them easier access to information and reducing steps and clicks. This app provides mobile capabilities to search, evaluate and order product as well as the ability to manage acehardware.com orders and more. • Additional app features: o View item information by entering a SKU or UPC and confirm available quantity in your RSC. o View Item sales and purchase history. o View item level Ace pricing information as well as competitor pricing (when available). o Build a basket for multiple items or quickly submit an “Express Checkout” for easy ordering. o Enable “Multi-Store” for easy ordering across your entire chain or a subset of stores within your chain. o Enhanced logon screen includes a Forgot Password option to reset your password. o Enhanced landing page with multi-store selector and Shopping Cart header icon. o Fulfill AOS Orders app used to progress your acehardware.com orders from anywhere in your store. Create Custom delivery routes for all orders placed through Ace Hardware.com or the ACENET Assembly & Delivery app. o Lookup Acehardware.com orders by Last Name, AOS order number, or the ACENET Assembly & Delivery order number. o Complete your delivery and capture the proof of delivery by taking a photo or customer signature. o View delivery routes through a map view with delivery markers for all required deliveries. o Ace Convention section provides all your showing ordering options. o Zebra TC51/56 Profile Integration to allow for seamless scanning of UPC and or shelf tags.
Last update was not user friendly
I updated a month or so ago as the app would freeze. The new version has more key strokes to scan a UPC which is frustrating when trying to locate or put stock away. I liked the old one better.
United StatesiPhone 15 Pro
The camera used by the app does not function well enough to capture the upc. When I use a Unitech MS910 to capture the upc the keyboard function disappears. The keyboard function does not return until I disconnect the MS910. This slows my time to assist customers.
United StatesCamera
Leaving this review for my Dad. He had an older iPhone and it would work perfectly when scanning items for prices, but he recently got a new IPhone 14 and the ability to scan isn’t as good as it was on the older iPhone. It won’t focus to pick up the barcode like it did on the older iPhone. You have to try scanning the barcode from afar to get it to scan, but it takes a while to scan. Im assuming the app has to be optimized for the iPhone 14 camera.
United StatesAbsolutely the worst
You have to constantly login. About as zippy as Alzheimer’s. This app couldn’t beet a slog. Might as well have people walk to corporate a do a physical count.. just poorly thought out and engineered.
United StatesKindly fix the broken instead of enhancing
Almost impossible to connect outside of wifi…making deliveries….wait 10 minutes to be able to close out the order. Way to close the sale…. Can’t make the customer stand there waiting for their signature!!! Camera (scanner) does not wok with iphone 14! Really going to need this in 3 weeks at convention!!! Call Sams Club if you can’t figure out…their scan & go works great! No audible notifications that there is an order. Kind of important?!?!?
United StatesNeeds improvement!
This app is a great idea. Unfortunately, it’s not reliable and is in need of some major improvements. It rarely loads for me past even the opening page. Please FIX THIS APP. It’s ridiculous.
United StatesAbsolutely Garbage.
Somehow this is both the slowest and buggiest app I’ve ever used. Takes forever to load anything, crashes frequently, and several buttons vital to functions of the app are obscured off screen making it impossible to press them.
United States
General Bug Fixes
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