Join India's largest online thrift store and sustainable shopping community to sell and buy pre-loved clothes and home items. ** Get 80-90% OFF on your favorite brands: Zara, H&M, Shein, Urbanic, etc ** 5000+ arrivals every day: fashion, accessories, toys, books, home decor, gadgets, beauty products, and more... ** Earn cash discounts across 300+ sites: Myntra, Nykaa, Amazon, BigBasket, etc LETTING GO IS EASY -> List your pre-loved items in 30 seconds -> Arrange pickup and track sales from app -> Receive earnings into your account post delivery FREE DOORSTEP PICKUP We service over 16,000+ pincodes, covering almost every city, town and suburban area. Same-day pickup and delivery available in Bengaluru, Delhi, Gurgaon, Pune, Chennai and Hyderabad. SELLER PROTECTION Sell easily without sharing your address or phone number. Buyer pays before your ship. BUYER PROTECTION Receive your item as described, or your money back. Say goodbye to your clutter, and hello to the new you! Download FreeUp today and start *Declutter & Recycle - Make Money, Save Money*! ------ If you have any feedback, we are all ears. Just use the in-app chat, or send us an email at [email protected].
Disappointed
I gave my 5 new boutique dresses like new but posted only 4 of them and even that was not complete; they did not post a very nice shrug dress and later I got a notification that they donated it, neither have I received any money till now nor any contact number so that I can talk, now I am very disappointed, now I will never send dresses through this app 😡😡😡
Remove coin
I genuinely wanted to sell good quality clothes but this coin system is too frustrating as i dont even know freeup coin conversion into rupees.
Unwanted convenience charges
We have to pay delivery charges separately. It’s okay,,,,,We will pay but why you imposed unwanted convenience charges of ₹50 to ₹70 This is very bad. Please remove these types of unwanted charges from free up so that we can purchase items without any hesitation.
Worst customer service I’ve ever come across
This app only leeches off money but does zero work when there are issues. My items worth over ₹3000 have gone to waste as I sold them to a buyer who raised an issue (people here buy things and raise issues cos they want everything for free) and this app chose to support the buyer without any video proof. It’s been one week and the buyer has not sent my items over for return and when I reach out to customer service, they only apologise by sending automated messages. They want to be like postmark but at least poshmark responds to emails and queries. Horrible experience. Stay away from this app if you don’t want losses
Very very bad experience
Mene 10 day pahele 2 product sell kiya tha ..koi courier boy pick karne nahi aata nd free up customer care koi support or solution nahi karti ..it’s very poor customer service
No delivery service
Don’t waste time bothering with packing up your order, cause they don’t have pickup service. No ones come to pick up and you’re left dry with stuff packed. This app is waste.
Worst app
They don’t deliver the product and keep giving robotic answers. Please don’t download and waste your time.
you can now submit support tickets in Need Help
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